Internship/Trainee

Junior Client Service Officer M/F

Modified on 01/02/2024

  • MILANO - Italy
  • Sales / Customer Service
  • 2024-85598

Job description

The main mission is to provide administrative and operational support to our Wealth Managers in managing HNWI and UHNWI clients. The main activities carried out by the resource are listed below:

  • Support WMs in the preparation of client meetings (i.e. missing documents to ensure compliance of client file, portfolio situation, reports and/or sales documentation, documentation needed for account opening)
  • Respond promptly to client queries (for example regarding the history of the client's account and/or regarding any information that can be consulted in the bank's internal system)
  • Ensure the daily monitoring of client accounts and inform the Wealth Manager of any particular event
  • Prepare reports for clients 
  • Participate in the preparation of credit application and periodic reviews of credit dossier
  • Perfom KYC administrative tasks in accordance with national law

The position is characterised by constant contact with the wealth managers and the central teams of the parent company based in Luxembourg.

    • Starting date
    • 19/02/2024
    • Minimum level of study
    • Bachelor Degree / BSc Degree or equivalent
    • Training / Specialization
    • degree in economics, finance or management
      A previous experience in the Private Banking / Wealth Management sector will be considered a plus. 
    • Minimum experience level
    • 0-2 years
    • Compétences recherchées
      • Confidentiality
      • Good communication and interpersonal skills
      • Proactive approach
      • Teamwork aptitude
      • Accuracy
      • Desire to learn
      • Sense of responsibility
    • IT tools
    • Good knowledge of MS Office (Word, Excel, Outlook)  
    • Languages
    • Italian fluent; English and/or French desirable
  • Indosuez Wealth Management is the global wealth management brand of the Crédit Agricole group, the world's 10th largest bank by total assets (The Banker - July 2021, based on 2020 year-end results). Shaped by more than 145 years of experience in supporting families and entrepreneurs around the world, Indosuez Wealth Management offers a tailor-made approach that allows each of its clients to protect, and develop their wealth in alignment with their aspirations. With their comprehensive approach, their teams provide expert advice and exceptional service across one of the broadest spectrums of the profession, for both private and professional wealth management. Set apart by their personal yet resolutely international scope, Indosuez Wealth Management employs 2,955 people in 10 territories around the world: in Europe (Belgium, Spain, France, Italy, Luxembourg, Monaco, and Switzerland), the Asia-Pacific region (Hong Kong SAR, New Caledonia, and Singapore), and the Middle East (United Arab Emirates). With 135 billion euros in assets under management (as of 31/12/2021), Indosuez Wealth Management is one of the world's leading wealth management companies. By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities. www.ca-indosuez.com

Crédit Agricole Indosuez Wealth
Crédit Agricole Indosuez Wealth
Crédit Agricole Indosuez Wealth

Crédit Agricole Indosuez Wealth

Junior Client Service Officer M/F

Published the 01/02/2024

Internship/Trainee
  • MILANO - Italy
  • Sales / Customer Service
  • 2024-85598

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