Type de contrat :
Fixed-Term Contract

Client Operations Officer, Group Invoicing M/F (12-months contract)

Modified on 10/12/2025

  • Lieu : Putrajaya - Malaysia
  • Secteur : Finance / Accounting
  • Numéro de l'offre : 2025-106663

Job description

What is the opportunity?


CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

 

Working hours: 9am – 6pm (Malaysia timing)
Region: Europe (e.g. Luxembourg, Ireland, Switzerland)

 

What will you do?

  • Fee Schedule/fee agreement interpretation
  • Setup of fee rate into system/excel invoice template
  • Retrieve and upload manual data collection
  • Generate invoice, perform control and provide justification on trend analysis
  • Validate invoice and send to client
  • Follow up on aged receivables (unpaid outstanding invoices)
  • Verify client’s authorization on invoice payment
  • Justify break items on invoice payment mismatch against invoice amount
  • Investigate and provide response to client/Client Facing teams within KPI’s timeline
  • Coordinate with all related stakeholders to provide a consolidated response to client’s query
  • Perform fee impact calculation on potential invoice undercharge/overcharge queries
  • Provide support on departmental or enterprise-wide initiative/projects

 

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Télétravail : unauthorized

Complément

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

  • Position with management
    No
    Minimum level of study
    Bachelor Degree / BSc Degree or equivalent
    Training / Specialization
    • Bachelor's Degree in Accounting & Finance
    • Fresh graduates are welcome to apply

    • Experience on client billing process and/or account receivables process
    • Experience on Financial Services industry (e.g. Fund/Investor Services)
    • Experience in SQL or Excel VBA
    Minimum experience level
    0-2 years
    Skills needed
    • Understanding and application of Fee Schedule/Fee Agreement with client
    • Understanding of Products offered to clients and its Operational nature


    IT tools
    • Proficient in Microsoft Office applications (e.g. Outlook, Teams, Excel, Word, Power Point, Access)
    Languages
    English

  • CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

    Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

    CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

    By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..

CACEIS

CACEIS

Client Operations Officer, Group Invoicing M/F (12-months contract)

Published the 10/12/2025

Type de contrat :
Fixed-Term Contract
  • Putrajaya - Malaysia
  • Finance / Accounting
  • 2025-106663
Join
-us

Our benefits

Other functions

• Public Affairs
• Commercial
• Communications
• Compliance
• Custodian Control
• Digital & Data
• Finance
• General Inspection
• IT
• Legal
• CACEIS Consulting
• Correspondent Network
• Human Resources
• Risks and Permanent Controls

Operations

• Banking services
• Clearing services
• Custody
• Fund Administration
• Fund Distribution
• Investment Management services
• Issuer services
• Master Data services
• Pension funds
• Private Equity, Real Estate & Securitisation
• Transaction Banking

Ecovadis Platinium

In 2025, CACEIS is Gold with a score of 83/100 and ranks in the top 2% of companies assessed by EcoVadis for the Financial Services sector. With this rating, CACEIS confirms its commitment to being a socially responsible company.

Happy Trainee rating: (94% and 71%)

The percentage of our students on internships or work-study programmes who recommend CACEIS (Happy Trainees label by ChooseMyCompany) in France (94%) and Luxembourg (71%)

Our corporate values

We care, We dare, We grow, We are One CACEIS: our corporate values are the foundation of our culture and the hallmark of belonging to the Group. They drive us to provide high-quality service and constantly strive to satisfy our customers and employees.

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