Type de contrat :
Permanent Contract

Substitute Team Leader - DGO

Modified on 03/07/2026

  • Lieu : MONTREAL - Canada
  • Secteur : Operations
  • Numéro de l'offre : 2026-113935

Job description

Crédit Agricole CIB (CA-CIB) Canada is the home of Crédit Agricole CIB Canada Branch and Crédit Agricole Services & Operations.

 

The Canada Branch has offices in Montreal and Toronto providing financial services to Canadian Financial Institutions, Banks, Pension Funds & SSA and to large Canadian headquartered international corporations.

 

Crédit Agricole Services & Operations is hosting a part of all Crédit Agricole CIB’s support functions, from KYC, Back Offices, Risk, IT, Legal or Finance supporting our growing operations in the Americas and complementing our European and Asian operations platforms in a “follow the sun” approach.

 

When you join CA-CIB Canada, you are joining a certified Great Place to Work employer, and a highly engaged workforce.

 

Summary

 

The Team Leader Substitute is responsible for staff that administers the Bank’s letters of credit portfolio, specifically the issuance, confirmation, and advising Standby/Guarantees and Import/Export letters of credit as well as the associated invoicing process. He/she is reporting to the DGO Team Leader.

 

Key Responsibilities  

  • Supervision of staff daily work
  • Report into DGO Team Leader on a daily basis.
  • Ensure that letter of credit transactions are in conformity with client instructions, UCP Publication 600/ISP98, and the Bank’s credit/ compliance procedures.
  • Ensure timely processing of sensitive transactions and report to management any unusual or intricate transactions requiring review, discussion and or approval.
  • Provide assistance/support to clients and corporate groups on technical aspects and practices of letters of credit.
  • Approve required letter of credit documents.
  • Manage daily maturity report to for maturing transactions.
  • Review daily dashboard[s] to ensure all items have been processed
  • Monitor pending inquiries, discrepancies and resolution of documents filed, ensure that all items are actively traced via correspondence with respective parties, tickler schedule and actively follow-up until payment is secured and transaction is finalized.
  • Ensure amendment notices/confirmations are completed and forwarded to clients or commercial group by the L/C Administrator.
  • Manage clearing/reconciling of open cash items and daily exceptions reported by the CBO Control Unit for L/C portfolio.
  • Ensure that Letters of Credit file contains relevant supporting documentation i.e. copy of executed letter of credit/ amendments and completed compliance checklist, when required.
  • Approve outgoing SWIFT messages for LC transactions and manual wire transfers for payments, as required.
  • Review and approve letter of credit authorizations entered by LC staff in ACBS from submitted ALTAR Closing Requests.
  • Act as point of contact for periodic LC Compliance review and provide documentation requested for LCs being reviewed.
  • Manage past due fee report for LC portfolio to insure accuracy and timely presentation for management reporting
  • Prepare annual reviews for LC staff

Télétravail : hybrid

Complément

Management and Reporting  
Report to DGO Team Leader 
Compliance Reports

Key Internal contacts   
Control & Reconciliation team
Various IT supports
International Trade and Transaction Banking (ITB) Front and Middle Offices
Compliance
Finance
 
Key External contacts
Clients, as required

  • Position with management
    No
    Minimum level of study
    Bachelor Degree / BSc Degree or equivalent
    Training / Specialization
    University Degree in a relevant field
    • Minimum of 10 years commercial and standby letters of credit experience
    • Knowledge of UCP 600/ISP 98/
    • URDG 758
    • Examination of all relevant trade finance documents
    • Knowledge of all regulatory guidelines i.e. sanctions, OFAC compliance, anti-boycott and others
    • Knowledge of SWIFT
    • Word/Excel proficiency
    Minimum experience level
    11 years and more
    Skills needed
    • Team player
    • Good presentation skills
    • Good writing skills
    • Good time management skills
    • Good and constructive interaction with clients and colleagues
    • Capacity to develop others
    • Capacity to delegate
    • Capacity to cooperate / work across discipline
    • Capacity to take on board the strategy of Credit Agricole CIB and participate in actions to deliver
    • Verbal and written communication skills in English and French required (You will need to service Anglophone clients and work with Anglophone colleagues)
    Languages
    English

  • About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

    Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.

    We support major companies and financial institutions in their development and the financing of their projects.

    As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.

    Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.

    We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.

    Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.

    By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.

    All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.

    Ready to take part in our mission ?

    *By balance sheet size - The Banker, Juillet 2025

Crédit Agricole CIB

Crédit Agricole CIB

Substitute Team Leader - DGO

Published the 03/07/2026

Type de contrat :
Permanent Contract
  • MONTREAL - Canada
  • Operations
  • 2026-113935
Join
-us

Our benefits

Your commitment to society

We support various causes through our solidarity initiatives and charitable activities.

Our employees actively participate in these programmes and making a meaningful difference in our communities.

Your professional development

We support employees throughout their career journey. You will have opportunities to develop your skills through diverse training programmes tailored to your role and goals.

You will have access to various mobility opportunities across our diverse businesses and 30+ locations.

Your work environment

Employees of Crédit Agricole CIB entities may work remotely if their role is eligible. The number of remote working days varies by country.

Many of our employees have moved into new workspaces designed to increase flexibility and foster collaboration.

Your employee benefits

As a responsible employer, Crédit Agricole CIB provides, where applicable, salary continuation and insurance coverage for employees in the event of major life circumstances such as illness, workplace accidents, disability.

With a strong commitment to parenthood, we are committed to supporting employees through parenthood with paid maternity and paternity leave.

Your compensation

Your compensation may comprise fixed & variable components based on your responsibilities, skills & performance.

Depending on your country, you may be offered the opportunity to participate in Crédit Agricole Group’s capital increases

Your onboarding

The « Welcome on board » programme will give you a chance to discover Crédit Agricole CIB’s organisation, teams, and discover Bank’s business culture. You will be invited by HR team to a welcome session within 3 months of arrival.

These offers may interest you!