Summary
The Middle Office Sales Support team is responsible on supporting the Front Office Sales in the business of dealing Foreign Exchange products within its mandates. The role is responsible for post trade management of the transactions executed in that business line and activities related to that with an emphasis on facilitating smooth transaction integration and control of operations.
Key Responsibilities
Primary Responsibilities:
The main responsibility is to control and guarantee the accuracy and timeliness of the Sales capture, amendment and life cycle events in FO systems.
The FX Sales MO Support Analyst is specifically responsible for carrying / monitoring the below tasks:
· Reconciliation between OMEGA vs SIGMA
· Voice trade validation
· Economic details amendment / cancellation
· Client's trade allocation
· Post trade - External queries - Clients / Prime Broker
· Assisting resolution of BO queries sent to Sales
· Investigating and managing resolution of breaks sent by BO and MO teams
· Interface with Client Onboarding teams
Secondary responsibilities
· Ensure the controls and procedures are developed to support the business and reduce operational risk
· Service Quality and Processes improvement:
- Propose and formalize any improvements on controls and procedures
- Develop efficiency initiatives
· Compliance and Governance
- Ensure compliance with CA-CIB CMO and New York governance and organization directives
- Promote operational controls and segregation of duties
· Control and awareness
- Exert vigilance to unusual or inappropriate (i.e. unusual, un-economic or fraudulent) sale practices
- Alert management and position control team in case of suspicion of inappropriate (i.e. unusual, un-economic or fraudulent) sale practices or operations
Management and Reporting
- Reports to the Head of Middle Office Sales Support, New York
Key Internal contacts
- Front Office, Middle Office, Back Office / Settlements, Transversal teams, Application Support, Referential teams, Risks and Market Activity Monitoring teams, Compliance
Key External contacts
Asset Managers, Brokers, Clients, Custodians
Participation in BCP planning and testing, Bank Holiday coverage will be required
Salary Range: $90k - 105k