Type de contrat :
Permanent Contract

Middle Office Associate

Modified on 20/07/2026

  • Lieu : MONTREAL - Canada
  • Secteur : Operations
  • Numéro de l'offre : 2026-114381

Job description

Crédit Agricole CIB (CA-CIB) Canada is the home of Crédit Agricole CIB Canada Branch and Crédit Agricole Services & Operations.

 

The Canada Branch has offices in Montreal and Toronto providing financial services to Canadian Financial Institutions, Banks, Pension Funds & SSA and to large Canadian headquartered international corporations.

 

Crédit Agricole Services & Operations is hosting a part of all Crédit Agricole CIB’s support functions, from KYC, Back Offices, Risk, IT, Legal or Finance supporting our growing operations in the Americas and complementing our European and Asian operations platforms in a “follow the sun” approach.

 

When you join CA-CIB Canada, you are joining a certified Great Place to Work employer, and a highly engaged workforce.

 

Summary:

 

The Middle Office Associate is responsible for executing and monitoring margin calls and interest according to the parameters established in the contracts, with management systems varying between COMET/DRACCAR for derivatives and bond repos, APEX for bond lending/borrowing, and SFCM for equity lending/borrowing. It is also in charge of reconciling positions with counterparties, monitoring and escalating issues regarding counterparties with discrepancies or unusual counterparty behaviors, and executing and monitoring reporting, particularly MtM (Mark-to-Market) reports.

 

Team's main tasks:

 

1) Capture of collateral contract terms

  • Configuration of collateral contracts in management tools
  • Management of the collateral contract lifecycle (amendments, closures, modifications, etc.)
  • Participation in collateral contract negotiations in case of non-convergence with our standards
  • Ensure completeness of configurations through reconciliations between management systems and the legal database

 

2) Margin call management

  • Notification, confirmation and booking of margin calls in COMET for bond repos and OTC derivatives, in APEX for bond SLB and in SFCM for equity repos and SLB (NY time zone)
  • Contact with Front Office to borrow securities posted as collateral
  • Coordination with BO payment teams for margin call settlements
  • Analysis, monitoring and resolution of payment suspense items (cash and securities)
  • Analysis of collateral balances
  • Coverage of non-standard collateral operations (Secured Deposits, Secured Notes, Secured Loans, etc.)

 

3) Controls and reconciliations

  • Margin call controls: Notifications sent, amounts booked in the tools
  • Margin call reconciliation
  • Implementation of regulatory reconciliations in management tools for uncleared OTC Derivatives (COMET/Trioptima)
  • Execution of portfolio reconciliations in Trioptima and EXCEL (regulatory and in case of margin call disputes)
  • Investigation of significant MtM variations and breaks identified in reconciliations (MtM or inventory discrepancies)
  • Daily reporting and monitoring of discrepancies and disputes detected

 

 

Télétravail : hybrid

Complément

4) MtM Reporting
Sending of MtM reports for NY time zone clients (Daily, weekly or monthly)
Monitoring of DFA daily marks operations/clients
Management of audit requests on market operations

5) Projects, processes and procedures
Participate in improvement projects in collaboration with Paris teams (including UAT)
Formalize and document the various processes

6) Transverse
Reporting activities (Internal–KPI, KRI – External to regulatory authorities/Market surveys)
Incident reporting process
Business development: provide opinions/analyses on NAPs, participate in UATs (system upgrades, new products, etc.)
Management of requests received from clients/other CACIB departments and escalation of any atypical request/situation


Management and Reporting:
Reports to the Head of Collateral Team

Key Internal Contacts
Legal Department, Back/MO Office, Front Office, MaM, Risks, IT Teams.

Key External Contacts
Clients' collateral departments (Banks, Hedge Funds, Insurances, Corporates)

  • Position with management
    No
    Minimum level of study
    Bachelor Degree / BSc Degree or equivalent
    Training / Specialization
    Bachelor's degree in finance or a related field
    • 4+ years of experience of relevant experience in a similar environment 
    • Strong knowledge of Collateral operations
    • Understanding of derivatives /repos equity activity
    Minimum experience level
    3-5 years
    Skills needed
    • Customer service orientation
    • Good communication skills (verbal/written)
    • Good knowledge of office tools (Word, Excel, VBA)
    • Proactivity
    • Organizational skills, methodical approach, rigor, priority management
    • Active listening skills and ability to step back
    • Verbal and written communication skills in English and French required (You will need to service Anglophone clients and work with Anglophone colleagues)
  • About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

    Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.

    We support major companies and financial institutions in their development and the financing of their projects.

    As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.

    Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.

    We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.

    Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.

    By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.

    All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.

    Ready to take part in our mission ?

    *By balance sheet size - The Banker, Juillet 2025

Crédit Agricole CIB

Crédit Agricole CIB

Middle Office Associate

Published the 20/07/2026

Type de contrat :
Permanent Contract
  • MONTREAL - Canada
  • Operations
  • 2026-114381
Join
-us

Our benefits

Your commitment to society

We support various causes through our solidarity initiatives and charitable activities.

Our employees actively participate in these programmes and making a meaningful difference in our communities.

Your professional development

We support employees throughout their career journey. You will have opportunities to develop your skills through diverse training programmes tailored to your role and goals.

You will have access to various mobility opportunities across our diverse businesses and 30+ locations.

Your work environment

Employees of Crédit Agricole CIB entities may work remotely if their role is eligible. The number of remote working days varies by country.

Many of our employees have moved into new workspaces designed to increase flexibility and foster collaboration.

Your employee benefits

As a responsible employer, Crédit Agricole CIB provides, where applicable, salary continuation and insurance coverage for employees in the event of major life circumstances such as illness, workplace accidents, disability.

With a strong commitment to parenthood, we are committed to supporting employees through parenthood with paid maternity and paternity leave.

Your compensation

Your compensation may comprise fixed & variable components based on your responsibilities, skills & performance.

Depending on your country, you may be offered the opportunity to participate in Crédit Agricole Group’s capital increases

Your onboarding

The « Welcome on board » programme will give you a chance to discover Crédit Agricole CIB’s organisation, teams, and discover Bank’s business culture. You will be invited by HR team to a welcome session within 3 months of arrival.

These offers may interest you!