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Modified on 01/05/2024
La Direction Opérations et Services Clients Entreprises (OSCE) réalise les opérations de la clientèle des entreprises de la Banque des Entreprises, des Institutionnels et de la Gestion de Fortune (BEIGF).
Composée de 280 collaborateurs situés en Ile de France et à Lyon, OSCE intervient sur 5 métiers :
- La Banque au Quotidien (flux et comptes)
- Le crédit
- Le Trade Finance
- La Banque à distance (gestion et contrats et SAV clients)
- Le contrôle des activités de marché.
Rattaché au Directeur d’OSCE, vous avez la charge du pilotage des moyens de production, du plan de simplification et de transformation, du fonctionnement, des projets IT et du management des experts. Vous est également rattachée l’équipe en charge des procédures civiles d’exécution.
Vos missions principales sont :
- Mesurer et analyser l’utilisation des moyens de production ; proposer leur mise en péréquation pour garantir leur plein emploi, le respect des délais de production et de la qualité des traitements.
- Animer et réaliser le plan de transformation d’OSCE en recherchant l’amélioration continue du service et de la qualité des traitements.
- Contribuer à la réalisation de gains de productivité par l’optimisation des traitements et process
- Manager les experts métiers et l’équipe des procédures civiles d’exécution
- Animer et piloter le plan de simplification
LCL became part of the Crédit Agricole Group in 2003 and is now one of the largest retail banks in France. Through a network of 2,000 branches and corporate business centres, remote banking and private banking services, LCL supports six million retail and business customers. LCL is the bank used by one in three companies. By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
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This action will be irreversible. You will not be able to apply to this offer