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Modified on 19/06/2026
La Direction Opérations et Services Clients Entreprises (OSCE) assure le traitement des opérations bancaires initiées par la Banque des Entreprises et institutionnels LCL, en cohérence avec la Stratégie de la Direction de la Banque de l’International de la BEI.
Elle assure également le support aux équipes commerciales dans la maîtrise des process. Elle apporte son expertise à la clientèle pour la bonne exécution des opérations confiées.
Au sein de notre pôle "Projets, Transformation & Expertise", nous recherchons un(e) Chef de Projet pour simplifier et optimiser nos modes de fonctionnement.
En tant qu'acteur clé de notre démarche d'amélioration continue, vous piloterez des projets à forte valeur ajoutée.
Sous la supervision du Responsable du pôle, vous interviendrez sur quatre axes principaux :
Amélioration Continue :
-Analyse des processus existants et identification des axes d'optimisation à partir des retours utilisateurs.
-Déploiement et suivi des nouveaux processus métiers.
-Conception et animation des supports de formation pour accompagner la conduite du changement.
Gestion de Projets :
-Contribution active à des projets transverses (cadrage, planification, exécution).
-Suivi de l'avancement (planning, budget, livrables) et reporting.
-Participation à la rédaction des expressions de besoin, cahiers de tests et autres documents clés.
Animation Transverse et Innovation :
-Animation de la filière des coordinateurs métiers pour harmoniser les pratiques.
-Création supports de communication interne
Expertise Métier (Paiements) :
-Positionnement en tant qu'expert(e) référent(e) sur le domaine des paiements.
-Support de niveau 3 aux utilisateurs et assistance sur les dossiers complexes.
Ce poste est ouvert aux personnes en situation de handicap et éligible au télétravail
La connaissance du domaine des paiements est un plus.
LCL became part of the Crédit Agricole Group in 2003 and is now one of the largest retail banks in France. Through a network of 2,000 branches and corporate business centres, remote banking and private banking services, LCL supports six million retail and business customers. LCL is the bank used by one in three companies.
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.
LCL
Thanks to the LCL Pass (Worklife), you benefit from help with childcare costs, meal vouchers, and teleworking equipment.
For bikers, you have a "sustainable mobility" package.
You can also enjoy preferential Banking rates and the many advantages of our Employee Representative Committee (CSE).
You have the option to work remotely up to 84 days per year (depending on your position) and are entitled to additional leave as stipulated in the Banking agreement.
Your professional development matters to us. Every year, more than 3,000 employees move to a new job within LCL or elsewhere in the Crédit Agricole Group—nearly 1 in 5 employees
At LCL, the development of your potential is our priority. You benefit from personalized training and support to promote your skills development.
LCL also offers you access to one of the largest e-learning platforms in the world, LinkedIn Learning (more than 21,000 training courses available).
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
I don't have an account yet
This action will be irreversible. You will not be able to apply to this offer