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CONTEXTE :
Au sein du Service Delivery du pôle Tech Foundation, vous êtes le garant de la satisfaction et du succès du delivery de nos clients internes.
Vous accompagnez les directions clusters et pôles technologiques dans la réalisation de leurs projets, en vous concentrant particulièrement sur le pôle Compute et Cloud Expérience et ses enjeux de solutions pour l'hébergement des applications (IAAS, PAAS, Mainframe Plateforme DevOps, ...).
MISSIONS :
En qualité de Customer Success Manager, vos principales missions se déclineront autour des axes suivants :
Accompagnement Client & Relation Partenaire
Expertise Technique & Conseil
Coordination & Pilotage de Projets :
Télétravail : hybrid
Pourquoi nous : chez Crédit Agricole Group Infrastructure Platform, nous sommes à la recherche de personnes engagées, souhaitant utiliser leur maîtrise et leur expertise pour impacter positivement le quotidien de millions de personnes.
En tant que collaborateur de CA-GIP, vous aurez l'opportunité d'assumer des missions variées et responsabilisantes.
Car travailler chez CA-GIP, c’est rejoindre la ligne métier IT du groupe Crédit Agricole, 10ème banque mondiale, au service de ses 54 millions de clients et de ses 157 000 collaborateurs dans le monde. Avec plus de 200 000 postes de travail, 4 datacenters et des logiciels de dernière génération, vous deviendrez vous aussi partenaire des grandes évolutions !
Rejoindre CA-GIP, c’est aussi…
Rejoindre une entreprise labellisée Numérique Responsable : en juillet 2024, CA-GIP a obtenu la labellisation Numérique Responsable de niveau 2 (le plus exigeant), et ce pour une durée de 3 ans. Cette labellisation permet de reconnaître les actions menées par CA-GIP en faveur de l’éco-conception et de la décarbonation.
Signataire de la Charte de la Diversité, CA-GIP est une entreprise handi-accueillante : vous avez des besoins spécifiques, nous sommes là pour vous accompagner.
CA-GIP IN A FEW WORDS…
Working at CA-GIP means being an active contributor to the transformation of the Crédit Agricole group. It means working within a leading European technology company serving the Group's entities.
CA-GIP is a community of more than 2,000 employees across 8 sites in France! We operate at the heart of key technological domains: DevOps, Hybrid Cloud, Digital Workplace, Cybersecurity, Telecommunications, Networks…
CA-GIP is also: 193,000 workstations, more than 52,000 servers, and 4 Datacenters in France.
OUR OBJECTIVE :
To address the challenges of the digital revolution faced by the Crédit Agricole group, in order to meet customer expectations and strengthen its competitive position.
Our ambition is to develop new platforms adapted to digital practices while ensuring a high level of security and confidentiality.
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.
Crédit Agricole Group Infrastructure Platform
Working in a friendly environment with other remote workers is possible! CA-GIP offers employees the opportunity to work in a co-working space. A partnership has been established with WORK-LIB to simplify the booking of shared offices.
Numerous training programs are offered to employees to develop their skills. These are listed in a catalog according to the five main areas of CA-GIP: Risks and Security, Digital Capabilities, Service Quality... A wide range of options that cater to all employees.
Mobility to one of our sites in France or within the Crédit Agricole group: everything is possible! Numerous tools are available to employees to support them in their professional development projects
CA-GIP is partnered with Babilou! This partnership provides access to over 3,000 facilities across France! A little extra for the employees-parents of CA-GIP.
We promote a balance between professional and personal life by offering all our employees two days of remote work per week. Additionally, we provide new arrivals with a screen delivered to their home, if they wish, so they can work under the best conditions.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
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This action will be irreversible. You will not be able to apply to this offer