• Starting date
• 01/04/2024

• Position with management
• No

• Minimum level of study
• Bachelor Degree / BSc Degree or equivalent

• Training / Specialization
• Excellent knowledge of PCs, desktop hardware and their internal components.
  At least 2 years of IT support experience.

• Minimum experience level
• 0-2 years

• Compétences recherchées
• Required Skill set• Strong customer service orientation.
  • Good knowledge of ITIL processes.
  • Sound demonstrated knowledge of Service Desk and Deskside procedures and processes.
  • Proven analytical and problem-solving abilities.
  • Excellent communication (Written & Verbal) in French and English & Interpersonal skills.
  • Ability to prioritise workload to best meet customer requirements.
  • Excellent knowledge of PCs, desktop hardware and their internal components.
  • Broad knowledge of PCs and Information Technology technologies.
  • Experience of working with Remote Control tools.
  • Knowledge of network configuration and protocol.
  • Eagerness to resolve issues.
  • Logical bend of mind.
  • Ability to adapt quickly to an existing, complex environment.
  • Ability to quickly learn new tools, concepts and projects is necessary.
  • Self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship skills.
  • Flexible to work in “on duty” Shifts (24 x 7).
  

• IT tools
• Strong Knowledge of Windows, MS office, Outlook, Active Directory, Citrix and VDI.

• Languages
• French , English

Azqore is an international company specialising in IS and banking operations outsourcing for wealth managers. The result of a union between two market leaders, the Crédit Agricole Group and Capgemini, the company manages €200 billion assets as at 31.12.20. For nearly 30 years, Azqore has been supporting private banks in their transformation journeys and bolstering their operational efficiency. It provides them with an IT platform and a complete range of digital banking services and products. It also handles their back office operations from its two hubs in Switzerland and Singapore. Azqore offers its clients a unique approach based on its "Core Banking" model, tapping on leading software from the wealth management world and open to the most innovative fintechs. Its DNA and its proven digital and banking expertise with nearly 60 successful bank migrations since 1992 allow Azqore to offer its 30 clients a high level of quality throughout its value chain. It also ensures the highest standards in terms of innovation, regulations and compliance. By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.