Type de contrat :
Permanent Contract

Senior Operational Risk Manager

Modified on 01/06/2026

  • Lieu : MONTREAL - Canada
  • Secteur : Risk Management / Control
  • Numéro de l'offre : 2026-112066

Job description

To support the banks expanding business in the Americas and satisfy local regulatory requirements, we are seeking a candidate with 10+ years of Operational Risk Management experience in a Corporate and Investment Banking environment (strong knowledge of CIB products and services required). Experience with Commercial Banking activities (Trade Finance, Structured Finance/Secured Lending, Receivable/Supply Chain Finance) is required. Candidate should demonstrate proven capabilities in detailed incident analysis and management, Preparing Risks and Control Self-Assessments, Metric reporting (e.g., KRIs, KCIs), project management, control testing/design, preparing and organizing Operational Risk committees.

 

Strong governance, management, and leadership skills are essential (preparing and steering Operational Risk Committees, presenting risk assessments to senior leadership, leading cross-functional discussions, facilitating decision-making forums). Ability to lead change initiatives and collaborate effectively with stakeholders across the organization required.

 

Primary Function:

 

Reporting remotely to the second-line (2LoD) CACIB Risk Function within CACIB NY Branch, the Senior Operational Risk Manager (ORM) will have management responsibility for monitoring, reporting, and surveillance of all business-line/support functions (BL/SF) within scope, including: incident/loss identification, control indicators/metrics, Risk and Control Self-Assessments (RCSAs), action plan monitoring, and governance/reporting.

 

This position also involves regional Operational Risk management responsibilities for Canada Branch and CASO (CA Services Operations) located in Montreal.

 

Depending on expertise and background, the ideal candidate will have familiarity with other non-financial risks such as Compliance, Cybersecurity, Third-Party Risk Management, and/or Data Quality/Governance.


Responsibilities:


Applying a risk-based approach, the ORM will work closely with the 1st Line of Defense (1LoD) to ensure:

Incident & Loss Management

Ensure that Operational Risk Incidents and losses are recorded in Olimpia, escalated appropriately to key stakeholders, control gaps identified, and properly actioned. Attention to detail and CIB product understanding are critical for accurate and timely reporting.

Metrics & Indicators

Identify, report, and ensure that Key Risk Indicators (KRIs) and Key Control Indicators (KCIs) adequately measure risks and control effectiveness. Ensure accurate and timely reporting with periodic coordination with Paris CACIB Head Office (HO) ORM team and BL/SF ORM teams. Manage local indicators and those required by HO in Olimpia and COSMOS.

Risk & Control Self-Assessments (RCSA)

As 2LoD, periodically prepare, review, and effectively challenge the 1LoD (who own their RCSAs) to ensure accuracy and timely reporting of key processes, related risks, and associated controls.


Télétravail : hybrid

Complément

Stakeholder Coordination
Maintain effective communication with Operational Risk Representatives (ORRs) in 1LoD, other 2LoD functions (Market Risk, Credit Risk, Compliance), 3LoD Audit, and senior management.

Leadership
Demonstrated leadership and managerial experience across all levels of management

Committee Participation
Participate in various 1LoD and 2LoD committees to understand Operational Risks and provide independent, effective challenge where issues arise. Use insights to enhance quality of management information systems (MIS).

Regulatory & Audit Management
Handle periodic interactions with regulators and Internal General Inspection (IGE) who periodically assess 2LoD or require assistance evaluating key risk areas, themes, control issues, threats, vulnerabilities, or incidents.

Methodology & Standards
Balance and manage HO norm/methodology requirements with local management needs and US/regional regulatory expectations.

Control Testing
Periodically perform spot-checks and/or test controls; report results at ICC, ePCC, or other ad-hoc reporting.

  • Position with management
    No
    Minimum level of study
    Bachelor Degree / BSc Degree or equivalent
    Training / Specialization
    • Bachelor minimum in related field

    • Operational Risk Professional with at least 10+ years experience
    Minimum experience level
    11 years and more
    Skills needed
    • Solid knowledge and understanding of CIB products, services, and functions.
    • Excellent analytical, communication, organizational, and interpersonal skills
    • Results oriented team player who is constructive, promotes collaboration, and is able to manage disagreement.
    • Effective presentation and communication skills and comfortable leading discussions at all levels of the bank including local management committee.
    • Understanding of risks associated with Cybersecurity, Third-party Risk Management, data quality / governance.
    • Effective handling of regulatory requests and in periodic meetings with regulators
    • Ability to work independently and collaboratively across all functions.
    • Needs to be very rigorous in terms of analysis and reporting.
    • Excellent sense of urgency and prioritization and ability to demonstrate effective challenge where necessary.
    • Expertise and versatility with PC tools and applications: MS Office, Advanced Excel, PowerPoint, Visual Basic is preferred.
    • Familiarity with data visualization tools like Power BI is a plus.
    • Verbal and written communication skills in English required (you will need to service Anglophone clients and work with Anglophone colleagues) - French is considered a strong asset
    Languages
    English, French

  • About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

    Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.

    We support major companies and financial institutions in their development and the financing of their projects.

    As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.

    Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.

    We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.

    Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.

    By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.

    All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.

    Ready to take part in our mission ?

    *By balance sheet size - The Banker, Juillet 2025

Crédit Agricole CIB

Crédit Agricole CIB

Senior Operational Risk Manager

Published the 29/04/2026

Type de contrat :
Permanent Contract
  • MONTREAL - Canada
  • Risk Management / Control
  • 2026-112066
Join
-us

Our benefits

Your commitment to society

We support various causes through our solidarity initiatives and charitable activities.

Our employees actively participate in these programmes and making a meaningful difference in our communities.

Your professional development

We support employees throughout their career journey. You will have opportunities to develop your skills through diverse training programmes tailored to your role and goals.

You will have access to various mobility opportunities across our diverse businesses and 30+ locations.

Your work environment

Employees of Crédit Agricole CIB entities may work remotely if their role is eligible. The number of remote working days varies by country.

Many of our employees have moved into new workspaces designed to increase flexibility and foster collaboration.

Your employee benefits

As a responsible employer, Crédit Agricole CIB provides, where applicable, salary continuation and insurance coverage for employees in the event of major life circumstances such as illness, workplace accidents, disability.

With a strong commitment to parenthood, we are committed to supporting employees through parenthood with paid maternity and paternity leave.

Your compensation

Your compensation may comprise fixed & variable components based on your responsibilities, skills & performance.

Depending on your country, you may be offered the opportunity to participate in Crédit Agricole Group’s capital increases

Your onboarding

The « Welcome on board » programme will give you a chance to discover Crédit Agricole CIB’s organisation, teams, and discover Bank’s business culture. You will be invited by HR team to a welcome session within 3 months of arrival.

These offers may interest you!