Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

CACEIS Investor Services PERES is a third-party fund servicing business delivering specialist corporate fund administration, fund accounting, transaction management and shareholder services to Private Equity, Real Estate, Infrastructure Funds and other PERES Structures.

Working hours: 9:00AM-6:00PM

Region: Europe

What will you do?

Control Governance

• Support HOD in all policy development and implementation and oversight of risk and control matters.
• Ensure service delivery is in compliance with SLA.
• Involve in all projects/initiatives of the Department to act as the advisory function with regards to the risk and control aspects.
• Work closely with Risk Management, Ops Control and other functional stakeholders from a control/governance perspective.

Risk Assessment

• Support the Department in RCSA process for proper governance and monitoring. Ensure the completeness and accuracy of risk identified and the appropriateness of mitigation controls and documentation of risk acceptance.
• Establish review plan and perform regular control testing and daily checks on High Value Items (or High-Risk items, if applicable) in assessing the effective of controls implemented. To identify gap in controls, perform in-depth root cause analysis and propose targeted robust mitigation plan.
• Track and report to management on KRI on a timely manner for early warning signals and escalate area of concern. Address the area of concern with process owner with appropriate Risk Mitigation Plan and enhance existing controls.
• Perform process review on an ongoing basis for continuous quality and productivity improvement on workflow, process and procedure.

Operational Risk Incidents

• Assist in reporting of incidents and root cause analysis. Ensure action items are assigned, tracked and closed on a timely manner.

Change Request

• Ensure change control framework is adhered to, covering all changes in BAU and new processes.
• Conduct assessment on the adequacy of risk exposure identification and impact to the Business.

Complément

Point of Contact
Key point of contact for all control issues impacting the Department, including liaising with other departments, e.g. MD office, Compliance, Ops Risk Function, Internal Audit and External Audit.
Assist the HOD in managing reviews performed by Operational Control, Risk Management, Internal/External Audit, Compliance and others and leading the engagement with stakeholders. Monitor all issues raised to ensure no slippage of all open action plans.
MI Reporting/Data Analytics
Assist HOD in preparation of all MI reports pertaining to risk and controls (e.g. E&O report) for internal/external parties.
Responsible to produce high quality MI reporting using data analytics that includes identifying strategic problems, analyses data and provide insights for process and controls improvements.
Training/Control Culture
Formulate appropriate training and instill control mindset in the Department to promote awareness and accountability.
Collaboration
Active involvement in regular management/control calls to ensure risks identified and control issues are appropriately escalated and proactively investigated to ensure timely resolution.