Type de contrat :
Permanent Contract

Senior Client Operations Officer, Forex Cash M/F

Modified on 29/06/2026

  • Lieu : Putrajaya - Malaysia
  • Secteur : Asset Management
  • Numéro de l'offre : 2026-113755

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

This role involves day to day processing of CACEIS clients FX instructions through a dedicated FX Operations (FXO) function which comes under Market Solution Operations. The team supports the FX Operating model for Global region.

Region: Luxembourg

Working hours: 9:00AM – 6:00PM

What will you do?

  • Manage daily FX processing tasks, including input, verification, validation, and settlement of FX transactions.
  • Ensure adherence to operating procedures, control frameworks, escalation protocols, and regulatory compliance.
  • Deliver high accuracy and timeliness to provide superior client service.
  • Monitor FX Operations team mailboxes and confirmations to address instructions and queries promptly.
  • Collaborate with internal and external stakeholders to ensure a robust operating model and mitigate risks.
  • Investigate and resolve FX breaks within agreed timelines.
  • Share best practices within the team and report control weaknesses to management.
  • Contribute to FX projects and initiatives with innovative ideas to enhance processes and controls.

Complément

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

  • Starting date
    03/08/2026
    Position with management
    No
    Minimum level of study
    Bachelor Degree / BSc Degree or equivalent
    Training / Specialization
     Bachelor's degree in finance, accounting or similar
    Must-have
    • Minimum 2-4 years' experience in forex operations, cash management or related client operations roles within financial services
    • Good written and verbal communication skills.
    • Demonstrated ability to work under pressure
    • Client service management
    Nice-to-have
    • Knowledge of FX products, markets and industry practices (SWIFT)
    • FX processing experience/ background
    • Experience in various operation functions which includes processing, reconciliation, settlement and payment
    Minimum experience level
    3-5 years
  • CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

    Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

    CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

    By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..

CACEIS

CACEIS

Senior Client Operations Officer, Forex Cash M/F

Published the 29/06/2026

Type de contrat :
Permanent Contract
  • Putrajaya - Malaysia
  • Asset Management
  • 2026-113755
Join
-us

Our benefits

Other functions

• Public Affairs
• Commercial
• Communications
• Compliance
• Custodian Control
• Digital & Data
• Finance
• General Inspection
• IT
• Legal
• CACEIS Consulting
• Correspondent Network
• Human Resources
• Risks and Permanent Controls

Operations

• Banking services
• Clearing services
• Custody
• Fund Administration
• Fund Distribution
• Investment Management services
• Issuer services
• Master Data services
• Pension funds
• Private Equity, Real Estate & Securitisation
• Transaction Banking

Ecovadis Platinium

In 2025, CACEIS is Gold with a score of 83/100 and ranks in the top 2% of companies assessed by EcoVadis for the Financial Services sector. With this rating, CACEIS confirms its commitment to being a socially responsible company.

Happy Trainee rating: (94% and 71%)

The percentage of our students on internships or work-study programmes who recommend CACEIS (Happy Trainees label by ChooseMyCompany) in France (94%) and Luxembourg (71%)

Our corporate values

We care, We dare, We grow, We are One CACEIS: our corporate values are the foundation of our culture and the hallmark of belonging to the Group. They drive us to provide high-quality service and constantly strive to satisfy our customers and employees.

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