Type de contrat :
Permanent Contract

Senior Client Operations Officer, Banking Services - Market Solutions M/F

Modified on 06/11/2025

  • Lieu : Putrajaya - Malaysia
  • Secteur : Asset Management
  • Numéro de l'offre : 2025-105786

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

 

As a SCOO of Banking Services you will be responsible in processing the day-to-day banking ETD activities, including OTC pricing, ETD processing, ETD matching and EMIR reconciliation. The position requires good experience and background in operations including familiarity with ETD product and OTC pricing model. Individual should be proactive, team focus, dynamic and he/she adds value by working on a number of simultaneous tasks with minimal supervision while paying special attention to details. Our mission is to perform day-to-day operations in offering transparency and high level of control to our clients regarding the activity performed.

 

What will you do?

  • Ensure quality and timeliness signoff for Banking process – OTC pricing, ETD processing, ETD matching and EMIR reconciliation
  • Review reconciliation result and escalate issues to broker or internal stakeholders accordingly
  • After investigation and 4 eyes check, communicate trade discrepancies to internal partner to assist in resolving mismatches between client and its counterparties.
  • Mailbox queries are attended timely to ensure timely resolution
  • Ensure all queries are managed effectively and escalation are sent to the Manager on timely manner.
  • Signoff on daily process requirements in line with the agreed timeline
  • Liaise with other department units to ensure a high-quality service
  • Implement processes for team efficiencies and participate in business improvements projects
  • Ensure procedures are updated (in accordance with internal and client policies) and adhered to and where necessary define them

  • Starting date
    01/12/2025
    Position with management
    No
    Minimum level of study
    Bachelor Degree / BSc Degree or equivalent
    Training / Specialization
    Tertiary education in relevant background.
    What do you need to succeed? Must-have
    • Financial industry – Derivative knowledge (ETD & OTC)
    • Excellent interpersonal skills and networking abilities with clients / business partner
    • Organizational & time management skills
    • Computer Literacy - Intermediate MS Office Excel and Access
    • Ability to work under pressure
     Nice-to-have
    • Experience with Bloomberg, Reuters, LSEG is a plus
    • Fund Accounting background will be an advantage
    • Strong ability to work as part of team
    • Analytical thinking
    Minimum experience level
    3-5 years
    Languages
    English

  • CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..

CACEIS

CACEIS

Senior Client Operations Officer, Banking Services - Market Solutions M/F

Published the 06/11/2025

Type de contrat :
Permanent Contract
  • Putrajaya - Malaysia
  • Asset Management
  • 2025-105786
Join
-us

Our advantages

Other functions

• Public Affairs
• Commercial
• Communications
• Compliance
• Custodian Control
• Digital & Data
• Finance
• General Inspection
• IT
• Legal
• CACEIS Consulting
• Correspondent Network
• Human Resources
• Risks and Permanent Controls

Operations

• Banking services
• Clearing services
• Custody
• Fund Administration
• Fund Distribution
• Investment Management services
• Issuer services
• Master Data services
• Pension funds
• Private Equity, Real Estate & Securitisation
• Transaction Banking

Ecovadis Platinium

In 2024, CACEIS is Gold and ranks in the top 2% of companies assessed by EcoVadis for the Financial Services sector. With this rating, CACEIS confirms its commitment to being a socially responsible company.

Happy Trainee rating: (92% and 81%)

The percentage of our students on internships or work-study programmes who recommend CACEIS (Happy Trainees label by ChooseMyCompany) in France (92%) and Luxembourg (81%)

Our corporate values

We care, We dare, We grow, We are One CACEIS: our corporate values are the foundation of our culture and the hallmark of belonging to the Group. They drive us to provide high-quality service and constantly strive to satisfy our customers and employees.

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