• Define the Department's vision, strategy and priorities, aligning the technological roadmap, core applications, data and digital platforms with the Company's objectives.
• Oversee the Application and Core Development (Cleva secure cores) and Platforms, Portals and Integration (Salesforce and Webmethods solutions) areas, ensuring the evolution and maintenance of solutions.
• Ensure the technical governance of solutions, including application architecture, development standards, API-first integration, DevSecOps practices and agile methodologies.
• Ensure the evolution of data architecture, ETL pipelines, data warehouse and reporting mechanisms, promoting quality, governance and availability of information.
• Coordinate multidisciplinary teams for custom development, packages, data, and integration, ensuring operational capacity, continuous innovation, and compliance with service levels.
Define and monitor technical and operational metrics, KPIs, and SLAs, ensuring the stability, performance, and resilience of application solutions in coordination with other management structures.
• Perform budget management, contract management and supplier management associated with the department under your responsibility.
• Ensure compliance with internal standards, insurance industry regulations and security and architecture requirements.
• Evaluate and approve technical requirements for new projects, ensuring their feasibility and architectural alignment.
• Promote technological innovation, automation, modern engineering, and continuous improvement of internal processes and practices.
• Ensure the vision and technological implementation of AI in the company.
• Lead the company's technological architecture.
• Report regularly to management and stakeholders, translating technical aspects for technical and non-technical audiences.
• Monitor and develop department teams, ensuring planning, mentoring, career development, and motivation.
• Participate in committees and other forums with the ability to represent the technological component of management.