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Au sein d’une équipe dynamique (6 collaborateurs) en charge du pilotage économique et de la coordination des grands projets de la Direction des Sinistres, vos principales missions consisteront à piloter des projets transverses et stratégiques et à déployer et animer la démarche d'amélioration continue.
Concrètement, de quoi s'agit-il sur le terrain ?
Vous pilotez et coordonnez les projets transverses et stratégiques (projets de transformation, accompagnement du changement, plan de communication, etc.) de la Direction des Sinistres qui vous sont confiés, du cadrage des besoins à la mise en œuvre de solutions.
Vous mettez en place et animez des ateliers de travail et des comités de suivi/pilotage, en lien avec les différents pôles de la Direction, avec les UGS (Unités de Gestion des Sinistres), avec les partenaires de notre écosystème et avec d’autres directions de Pacifica ou de Crédit Agricole Assurances.
Concernant l’amélioration continue, vous prenez en charge le déploiement et êtes garant de l'animation dans le temps de la démarche au sein de la Direction des Sinistres (en UGS et au siège). Il s'agit notamment de former et d'accompagner les collaborateurs à la résolution de problèmes et à la recherche de performance pour les rendre autonomes au quotidien, d'organiser le partage de bonnes pratiques, de valoriser les travaux menés en autonomie et les résultats obtenus, etc.
Vous contribuerez ainsi de manière significative et proactive à la performance de notre modèle de gestion des sinistres Dommages.
Déplacements réguliers en UGS (France métropolitaine) à prévoir (de 30 à 45 jours par an).
Lors de votre prise de poste, vous serez bien entendu accompagné par l’équipe dans la prise en main de vos missions.
Formation / Spécialisation
Gestion de projet / Approche Lean Management avec certification Green Belt si possible
Vos avantages
Crédit Agricole Assurances supports all its retail, professional, agricultural and business customers at every stage of their lives, through three business lines (Savings/Retirement, Personal Risk/Creditor/Collective Insurance, and General Insurance). We offer them a full range of products and services distributed by Crédit Agricole Regional Banks and LCL. Thanks to our bank insurance model, our expertise and the commitment of our 6,700 employees in France and in seven other countries, we have become France's leading insurer and Europe's leading bank insurer. Pacifica – our General Insurance company – is renowned for its ability to innovate and its high quality claims management. It protects its policyholders from the uncertainties of life by adopting a comprehensive approach to risk: prevention, protection and insurance. It has nearly 2,500 employees. By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.
Crédit Agricole Assurances
This is a working method that has existed within Crédit Agricole Assurances for many years.
Numerous face-to-face and remote levers: learning from others, giving and receiving feedback, taking training courses, enhancing experience, taking on new missions, or another example, unlimited access to LinkedIn Learning's more than 10,000 digital content.
Sites in Paris, the French regions and 8 other countries: Ireland, Italy, Spain, Japan, Luxembourg, Portugal, Poland and Greece.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
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This action will be irreversible. You will not be able to apply to this offer