Type de contrat :
VIE Programme

VIE PRAGUE - Customer Journey Specialist M/F

Modified on 03/12/2025

  • Lieu : Prague - Czech Republic
  • Secteur : Marketing & Communication
  • Numéro de l'offre : 2025-102764

Job description

  • Map customer journeys and analyze competitor strategies.
  • Support development and management of current digital tools and websites for 3 countries CZ, SK, BG.
  • Test and validate the UX/UI of new global applications to ensure functionality and user-friendliness.
  • Refine customer personas and support content strategy.
  • Analyze data, create reports, and improve customer experience.
  • Manage tickets in JIRA and ensure data/document accuracy on digital tools.
  • Collaborate across Czech and French teams to align strategies.

  • Starting date
    01/10/2025
    Duration
    24
    Position with management
    No
    Minimum level of study
    Bachelor Degree / BSc Degree or equivalent
    Training / Specialization
    University degree 2nd level, economic or marketing field
    2yrs working half time on similar positions related to digital marketing or investment funds/digital field
    Minimum experience level
    0-2 years
    Skills needed
    • Tech savvy, interest in digital apps/online world & marketing in general, interest in investments
    • Being independent and highly self-motivated is essential
    • Written and spoken English at C1 level
    • Ability to simplify complex concepts
    • Attention to detail
    • Creativity
    • Ability to analyze data and draw conclusions to improve tools
    • Ability to learn, search for information, and use AI
    IT tools
    • Advanced knowledge of PowerPoint, Word, and Excel
    • Familiarity with Google Analytics or similar tool
    Languages
    Written and spoken English at C1 level is a must; Czech/Slovak/Bulgarian is a big PLUS
  • Amundi, the leading European asset manager, ranking among the top 10 global players (1), offers its 100 million clients - retail, institutional and corporate - a complete range of savings and investment solutions in active and passive management, in traditional or real assets. This offering is enhanced with IT tools and services to cover the entire savings value chain. A subsidiary of the Crédit Agricole group and listed on the stock exchange, Amundi currently manages close to €2.3 trillion of assets (2). With its six international investment hubs (3), financial and extra-financial research capabilities and long-standing commitment to responsible investment, Amundi is a key player in the asset management landscape. Amundi clients benefit from the expertise and advice of 5,500 employees in 35 countries. Amundi, a trusted partner, working every day in the interest of its clients and society (1) Source: IPE “Top 500 Asset Managers” published in June 2025, based on assets under management as at 31/12/2024 (2) Amundi data as at 30/06/2025 (3) Paris, London, Dublin, Milan, Tokyo and San Antonio (via our strategic partnership with Victory Capital)

Amundi

Amundi

VIE PRAGUE - Customer Journey Specialist M/F

Published the 22/08/2025

Type de contrat :
VIE Programme
  • Prague - Czech Republic
  • Marketing & Communication
  • 2025-102764

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