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Notre ambition est d'être l'assureur Dommages préféré de nos clients. Pour cela, notre entité Pacifica est au service de nos banques partenaires et protège chaque client face aux aléas de la vie dans une démarche globale allant de la prévention à l’indemnisation. La Direction des Sinistres définit et met en œuvre la stratégie d’indemnisation et de prise en charge des clients suite à sinistre, l’objectif étant de toujours trouver la solution la plus adaptée à leurs besoins.
Notre Centre de Relation Clients recherche ses futurs alternants gestionnaires en Protection Juridique pour accompagner ses équipes.
Chaque équipe est constituée de professionnels du droit, dont le quotidien est de renseigner et d’accompagner, nos assurés dans la gestion de leurs litiges.
Vos missions
• Vous vous adaptez à la situation de nos assurés pour les informer, trouver un accord amiable et prendre en charge la défense de leurs intérêts, avec l’intervention éventuelle de partenaires extérieurs (avocats, experts immobiliers, etc.).
• Vous convenez, avec nos clients, de la meilleure stratégie pour solutionner leur litige, et vous les accompagnez tout au long de la gestion de leurs dossiers (logement, travail, santé, consommation, pénal, etc.).
Vos avantages
Des opportunités professionnelles au sein de nos entités Assurances et du groupe Crédit Agricole, une rémunération attractive, un accord de télétravail, une complémentaire santé de qualité, un forfait mobilité durable de 600 à 700 euros, un accompagnement RH, et plus encore à découvrir !
Les principes de protection de l'environnement et de responsabilité sociétale sont intégrés au cœur de nos activités.
Votre rémunération
Une rémunération brute mensuelle comprise entre 800 et 1900 euros en fonction de votre type de contrat en alternance, de votre âge et de votre niveau d’études de Bac+1 à Bac+5.
Le process de recrutement
1. Un entretien avec le manager ou le tuteur.
2. Un entretien en visio avec un interlocuteur RH.
Télétravail : hybrid
As the leading insurance provider in France and the leading bancassureur in Europe, Crédit Agricole Assurances relies on the commitment of its 7,100 employees in France and in 9 other countries to protect and support its customers on a daily basis.
Through our three business lines – savings/retirement, provident/borrower/group insurance and damages – we offer a complete range of products and services for individuals, professionals, farmers and businesses, distributed by the Crédit Agricole and LCL Regional Banks.
Pacifica, our property and casualty insurance company, stands out for its innovative capacity and the quality of its claims management. It supports its policyholders in the face of life's hazards through a global approach to risks: prevention, protection and insurance. It has nearly 2,500 employees.
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.
Crédit Agricole Assurances
This is a working method that has existed within Crédit Agricole Assurances for many years.
Numerous face-to-face and remote levers: learning from others, giving and receiving feedback, taking training courses, enhancing experience, taking on new missions, or another example, unlimited access to LinkedIn Learning's more than 10,000 digital content.
Sites in Paris, the French regions and 9 other countries: Germany, Ireland, Italy, Spain, Japan, Luxembourg, Portugal, Poland and Greece.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
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This action will be irreversible. You will not be able to apply to this offer