Type de contrat :
CDI

Senior Client Operations Officer, Group Invoicing M/F

Modifiée le 03/12/2025

  • Lieu : Putrajaya - Malaisie
  • Secteur : Finances / Comptabilité / Contrôle de gestion
  • Numéro de l'offre : 2025-106414

Description du poste

What is the opportunity?


CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

 

What will you do?

  • Setting up new and renegotiated fee schedules into billing system according to established policies and procedures, including non-standard set ups.
  • Contribute to the set-up of the billing system such as data analysis and impact analysis. Provide data to the invoicing system, follow up of manual and automated data loads.
  • Perform four-eye principle validation on all manual updates to the billing system and escalate to the management team in case of non-standard requests.
  • Ensure complete submission of the Invoicing Setup evidences (external sources and check lists duly filled in) in line with the time frame set by the Team Manager.
  • Ensure invoices are approved in sufficient time to meet Client Service Level Agreement. Run final complex invoices and prepare electronic results for distribution.
  • Escalate all invoice issues (i.e. late delivery, adjustments, etc.) as per employee guidelines.
  • Perform reviews of data derived to calculate fees from various sources to ensure integrity.
  • Ensure invoice distribution performed accurately based on client’s standing instructions (post, email, fax, duplicate invoices).

 

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Complément

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

  • Poste avec management
    Non
    Niveau d'étude minimum
    Bac + 3 / L3
    Formation / Spécialisation
    Tertiary education in Finance and Banking.
    • Experience in fee set-up, strong data analytical skill (especially from 1 system to another system).
    • Experience in managing multiple competing deadlines and manual processes in a fast-paced environment.
    Niveau d'expérience minimum
    0 - 2 ans
    Compétences recherchées
    • Knowledge in IS Invoicing process and IS services background.
    • Experience in Custody and Fund Accounting.
     
    Outils informatiques
    • Advanced user of Microsoft Excel (including VBA and SQL) and other Microsoft Office applications.
    • Demonstrated attention to detail coupled with good problem solving skills, analytical and numeric reasoning skills. 
    Langues
    English

  • CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole, spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.

CACEIS

CACEIS

Senior Client Operations Officer, Group Invoicing M/F

Publiée le 02/12/2025

Type de contrat :
CDI
  • Putrajaya - Malaisie
  • Finances / Comptabilité / Contrôle de gestion
  • 2025-106414
Rejoignez
-nous

Nos avantages

Fonctions Support

• Affaires publiques
• Commercial
• Communication
• Conformité
• Contrôle dépositaire
• Digital & Data
• Finances
• Inspection générale
• IT
• Juridique
• CACEIS Consulting
• Relations correspondants
• Ressources humaines
• Risques et contrôles permanents

Nos valeurs

We care, We dare, We grow, We are One CACEIS : nos valeurs d'entreprise sont le socle de notre culture et la marque d'appartenance au Groupe. Elles nous poussent à une haute qualité de service, à la recherche constante de la satisfaction de nos clients et de nos collaborateurs.

Taux Happy trainee : 92% et 81%

Le % de nos étudiants en stage ou alternance qui recommandent CACEIS (label Happy Trainees par ChooseMyCompany) en France (92%) et au Luxembourg (81%)

EcoVadis platinum

En 2024, CACEIS est Or et se positionne dans le top 2% des entreprises évaluées par EcoVadis pour le secteur Activités de services financiers. Grâce à l’attribution de cette notation CACEIS confirme son engagement d’être une entreprise socialement responsable.

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