Type de contrat :
CDI

Client Operations Officer, Middle Office, Investment Management Services M/F

Modifiée le 07/06/2026

  • Lieu : Putrajaya - Malaisie
  • Secteur : Gestion des opérations
  • Numéro de l'offre : 2026-112144

Description du poste

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

 The Middle Office team at CACEIS Malaysia provides critical middle office support to asset managers and institutional clients, ensuring accurate trade processing, position keeping, cash management, corporate actions, and regulatory reporting across multiple asset classes. The team operates within a strong control environment, delivering timely and compliant services that underpin client investment objectives.

The Client Operations Officer supports the daily execution of middle office and position keeping activities, ensuring the accurate capture, validation, and reconciliation of trades, positions, cash, and valuation data across systems. The role performs routine operational tasks, investigates and resolves data discrepancies, and collaborates with internal stakeholders to maintain operational stability, data integrity, and timely delivery of downstream reporting and client outputs.

  • The Middle Office (MO) team is responsible for validating, reconciling, and maintaining the integrity of trades, positions, cash balances, and valuation data across systems.
  • The MO team acts as a key control function to ensure operational data is accurate, complete, and timely for downstream reporting, client servicing, and regulatory purposes.
  • Operating in a controlled, high-volume environment, the MO team provides detection and resolution of breaks or inconsistencies arising from trading activity or system processing.
  • The team collaborates closely with front office, upstream data providers, accounting, IT, and support functions to ensure data consistency and mitigate operational risk.
  • As part of the broader investment operations ecosystem, the MO team supports strategic and regulatory initiatives by ensuring reliable operational data that underpins reporting, risk management, and decision-making.

 

Region: APAC

Working Hours: 9:00am - 6:00pm

 

#LI-NP1

Télétravail : non-autorisé

Complément

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

  • Poste avec management
    Non
    Niveau d'étude minimum
    Bac + 3 / L3
    Formation / Spécialisation
    • Bachelor’s degree in Finance, Accounting, Business, Economics, Information Systems, or a related discipline.

    • Minimum 0- 2 year in relevant operational knowledge and experience.
    • Hands-on experience in monitoring and validating transactional data flows in financial services or related industries.
    • Experience working with cross-functional teams such as IT, Risk, Compliance, and Business units.
    • Prior involvement in continuous improvement or process optimization initiatives.
    • Able to handle high-volume, time-sensitive data environments.
    • Strong understanding of data flow monitoring and exception management processes.
    • Proficiency with trade lifecycle and transaction validation across asset classes.
    • Knowledge of data acquisition systems and upstream/downstream data dependencies.
    • Hands-on experience with any one the below trade and position systems such as: CTM, ALERT, Apollo, NXG and OLIS (CID, CTB)
    Niveau d'expérience minimum
    3 - 5 ans
    Compétences recherchées
     
    • Proven ability to investigate, resolve, and escalate data anomalies and operational issues.
    • Exposure to trade lifecycle processes, exception management, and data quality controls.
    • Analytical skills for root cause investigation and process improvement.
    • Effective communication and stakeholder management skills.
    • Understanding of flow acquisition systems and controls, including upstream trade feeds, STP (straight-through processing), and exception monitoring.
    Langues
    English
  • CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole, spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels.

    Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs.

    CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024).

    En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.

CACEIS

CACEIS

Client Operations Officer, Middle Office, Investment Management Services M/F

Publiée le 30/04/2026

Type de contrat :
CDI
  • Putrajaya - Malaisie
  • Gestion des opérations
  • 2026-112144
Rejoignez
-nous

Nos avantages

Fonctions Support

• Affaires publiques
• Commercial
• Communication
• Conformité
• Contrôle dépositaire
• Digital & Data
• Finances
• Inspection générale
• IT
• Juridique
• CACEIS Consulting
• Relations correspondants
• Ressources humaines
• Risques et contrôles permanents

Nos valeurs

We care, We dare, We grow, We are One CACEIS : nos valeurs d'entreprise sont le socle de notre culture et la marque d'appartenance au Groupe. Elles nous poussent à une haute qualité de service, à la recherche constante de la satisfaction de nos clients et de nos collaborateurs.

Taux Happy trainee : 94% et 71%

Le % de nos étudiants en stage ou alternance qui recommandent CACEIS (label Happy Trainees par ChooseMyCompany) en France (94%) et au Luxembourg (71%)

EcoVadis platinum

En 2025, CACEIS est Or avec un score de 83/100 et se positionne dans le top 2% des entreprises évaluées par EcoVadis pour le secteur Activités de services financiers. Grâce à l’attribution de cette notation CACEIS confirme son engagement d’être une entreprise socialement responsable.

Ces offres pourraient vous intéresser !