Main duties details
As a hands-on Delivery Manager and Run Specialist Lead, you will be part of an international team focused on running and supporting the bank’s FX and Money market Platform developed around Calypso, a software package from Nasdaq, and in-house solutions. You will join the Post Trade IT team of CMI in Singapore.
Oversee and Supports the team on achieving its objectives on both development delivery of software systems and its production stability within the organization unit
· Remove all blocking issues going beyond the team’s authority or requiring support from other teams
· Inspire the team on new practices and quality standards, in strong partnership with the Technical Leader
· Be accountable for Production stability of his scope
· Monitor the results and quality of the different software solutions and projects implemented in the organization.
· Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
· Oversee study and support decision process for acquisition of external software or component whenever relevant and needed.
· Ensure the good culture and mindset in term of compliance and security matters across all team members
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Coaches the team to maximize autonomy and Continuous Improvement
· Ensure actions are taken during Retrospectives and delivered
· Follow performances indicators (team velocity, quality, motivation)
Facilitate Team delivery
· Challenges requirements according to constraints
· Ensures User Stories are written & the quality of the stories and acceptance criteria
Ensures reporting for the team
· Ensure budget consumption transparency with his aligned Product Owner on assigned project
· Manage delivery, production reporting with the PO
Support domain strategy and interface with business
· Interface with effective communication with business stakeholders to align their needs and collect their feedback
· Interface with head office division (“filiere”) covered by these activities
· Foster innovation and change management aligned with global CMI strategy
· Organize the work/activities of the teams to ensure the stability of the production throughout the following pillars: application monitoring, incident and requests management, problem management and continuous improvement
Secondary duties
· Serving as backup person for absent ISAP/CMI Manager when required
· Other duties may be assigned
The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.
