Type de contrat :
CDI

Head of Hong Kong Branch Operations M/F

Modifiée le 22/04/2026

  • Lieu : 29th Floor, Two Pacific Place, 88 Queensway, Admiralty Hong Kong Hong-Kong - Hong-Kong
  • Secteur : Administration / Services Généraux
  • Numéro de l'offre : 2026-111841

Description du poste

Outline of the Position:

 

The Head of Hong Kong Branch Operations is responsible for overseeing the logistics, IT/SECU team, and facility management administration within the COO's Hong Kong office organization. This role requires the incumbent to remain informed about projects impacting the Hong Kong branch and to provide assistance as necessary. The Head of Hong Kong Branch Operations also reports on these functions to the Chief of Staff, Asia Chief Operating Office.

 

Key Responsibilities

  • Oversee IT services (infrastructure, cybersecurity, digital initiatives) in compliance with regulatory requirements.
  • Manage and forecast IT and Facilities Management budgets.
  • Analyze, escalate, and report IT incidents as necessary.
  • Oversee and manage strategic and regulatory project development and delivery within allocated budgets.
  • Coordinate with Asia and Head Office stakeholders on strategic initiatives and escalated issues.
  • Monitor SLAs and service provider performance.
  • Manage outsourcing contracts within Head Office guidelines, including but not limited to Azqore and CACIB.
  • Enhance functional and economic efficiency by optimizing organization and resources while limiting operational risks.
  • Implement process automation to improve client service quality and team productivity.
  • Ensure procedures are implemented and regularly adjusted to meet organizational needs.
  • Provide information to Statutory Auditors.
  • Ensure compliance of processes and procedures with regulations and bank controls.
  • Responsible for bank premises and facilities logistics.
  • Prepare reports and maintain an updated DCOO dashboard.
  • Monitor staff performance and conduct annual appraisals and interviews.

Control Responsibilities

  • Adhere to internal processes, directives, and regulations.
  • Ensure all permanent controls within the activity area are correctly executed.
  • Identify and manage compliance risks within the scope of responsibility.
  • Identify dysfunctions and raise alerts following standard processes.
  • Participate actively in relevant committees and meetings.
  • Proactively escalate issues to management as appropriate.

  • Date de prise de fonction
    01/07/2026
    Poste avec management
    Oui
    Niveau d'étude minimum
    Bac + 3 / L3
    Formation / Spécialisation
    University degree holder
    Experience in managing projects, IT infrastructure, cybersecurity and facility management administration.  
    Niveau d'expérience minimum
    11 ans et plus
    Compétences recherchées
    • Proactive, self-motivated, and able to propose process enhancements.
    • Strong analytical skills and independent judgment.
    • Innovative problem solver, able to drive effective resolution.
    • Ability to balance business needs with control requirements.
    • Strong communication and interpersonal skills.
    • Excellent leadership and team management abilities.
    Outils informatiques
    • Strong knowledge of the regulatory environment in the financial services industry.
    • Good understanding of private banking functions and procedures.
    Langues
    Proficiency in written and spoken English and Chinese.

  • À propos d'Indosuez Wealth Management en Asie
    Indosuez Wealth Management dispose d'un ancrage solide sur le continent asiatique. Ses racines remontent à plus d'un siècle à Singapour et à Hong Kong, alors que se créaient les implantations historiques de la Banque de l'Indochine. A partir de ces deux implantations, filiales de CA Indosuez (Switzerland) SA, près de 220 experts conjuguent leur connaissance de l'environnement régional avec les vastes expertises et possibilités d'action du réseau mondial Indosuez Wealth Management et du groupe Crédit Agricole.

    En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion. Tous nos postes sont ouverts aux personnes en situation de handicap.

Indosuez Wealth Management

Indosuez Wealth Management

Head of Hong Kong Branch Operations M/F

Publiée le 22/04/2026

Type de contrat :
CDI
  • 29th Floor, Two Pacific Place, 88 Queensway, Admiralty Hong Kong Hong-Kong - Hong-Kong
  • Administration / Services Généraux
  • 2026-111841

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