Summary of the position:
Upholding the communication with stakeholders (project managers, peers, counterparts in Paris and software engineers), the candidate will ensure that the delivered product answers the business’ needs. The position requires a deep functional knowledge and understanding in trade finance products like documentary credits, collections, loans and guarantees.
- Analyse, assess and clarify functional specifications, from simple to complex/strategic projects. Write specifications and ensure validation and adherence of project's stakeholders.
- Manage the change requests during the implementation stage in coordination with sponsors, project managers and technical teams
- Follow up the implementation of the solution with software engineers and provide clarifications when necessary.
- Prepare and execute the test plan at application level. Manage the resolution of issues raised following test plan's execution.
- Manage UAT, qualify and recommend decision on user’s change requests.
- Requirement gathering, Analysis and Testing
Gather business requirements and clarify needs if needed
Implement and test components from functional specifications
Manage user requests and participate in discussions on requirements
Conduct integration testing before handing over product for UAT
Provide functional support during UAT activities
Provide L3 functional support for applications under responsibility
Analyse and resolve tickets raised by end-users in production environment
Analyse enhancement requests as prioritized by business for live applications under responsibility and provide IT inputs.
Produce documentation for L1/L2 support to improve support quality over time.
Elaborate or review user's documentations (user guides, release notes...)
Prepare specification documentations and validate with business as per project requirements.
Participate in functional analysis and keep the documentation up to date w.r.t. any new changes.
- Co-ordination and communication
Co-ordinate with other business analysts, developers and end-users as needed to deliver solutions on time and with good quality
Organize meetings on any functional topics under control as needed
Provide consultancy to managers, developers and other team members.