In a challenging and multicultural environment, we seek an Application Production Expert role to join our Application Service team.
Mission: In this role, you’ll be the Application Production Expert within Application department in charge of promoting SRE & DevOps model to increase developer and operation team productivity through well-orchestrated automated services in various stages of application life cycle.
This is a hands-on technical role but with a high degree of collaboration to drive cultural changes and to promote best practices around CICD principles with a focus on CD side to reduce operational effort and improve customer experience.
You will mainly be responsible for:
· Bridge the gaps between software development and IT operation teams by promoting a collaboration culture.
· Work in close collaboration with software development teams, security team and operation teams to automate, streamline and optimize our application deployment operations and processes.
· Maintain and improve existing workflow processes and framework.
· Identify, plan and drive the development of tools to reduce operational cost and improve customer experience.
· Animate discussions (including trainings) with IT operation teams to promote DevOps model within the department.
· Contribute to the growth of the DevOps community of the company.
• Continuous improvement of service
– Propose improvement and solution to reduce repetitive tasks
• Managing knowledge within the team
– Share the knowledge within AS teams
– Liaise with development and support teams to grab more knowledge
Controls that Knowledge database is regularly updated