Summary of the position:
The position is mainly for providing support to RMs for managing relations with Corporate customers of the Bank as well as gain and apply knowledge on customer service and transaction management tasks to help evolve a strong Mid Office unit in the Bank.
Main responsibilities:
-To manage relationship with the clients portfolio of CA-CIB, Pune & to provide support to FCS Mumbai.
-Work as part of FCS team to discharge responsibilities in areas of Transaction Management, Credit documentation, Offshore booking office liaison and support functions to Pune & Mumbai FO RMs with regard to credit applications and KYCs, account opening etc. To assist Head – FCS in responding to Regulatory Audits as well as internal and external audit queries.
Main duties:
Tasks
1. Assisting Head –FCS in RBI, Internal & External Audit matters
-Assist Head – FCS in the preparation of reports to meet the timetable of regulatory reporting:
-Preparation & analysis of data for RBS reporting on quarterly basis
-Preparation & analysis of data for DEAF reporting on monthly, half yearly and annual basis
-Preparation & analysis of data for reporting External Benchmark rates
Assist Head – FCS in the preparation & collation of information required for queries from Concurrent Auditors, Statutory Auditors and Internal Auditors on monthly and/or ad-hoc basis.
2. Customer Service/Transaction Management
-Providing Account Balances/Statements
-Checking of documents for Opening/Closure of Current Accounts
-Balance Confirmations/Query handling
-Quoting for Loans/Deposits - RMs to provide guidelines on margins
-Giving instructions for Booking of Loans/Deposits in Systems
-Transaction Management - Initial set up, drawdowns, handling of documents
3. Credit Documentation
-Liasion with CRM/Legal/Clients for execution
-Client Follow up on documentation as well as other CRM/Ops issue
4. Offshore Booking Office liaison
-Initial facility set up/Documentation
-On going co-ordination for Transaction Management
-Draw downs, sell downs and handling of communication with Offshore booking units (incl. FO approvals after Legal and CRM ok)
5. Support to RMs
-KYCs
-Client data base management (KORUS, ISIS-RLC etc.)
-Assistance in routine reviews - RMs to provide inputs for Mumbai Based Corporates
-Exchanging information with other banks on quarterly basis – as per regulatory norms.
-Assistance in organising client events /corporate gifts
Secondary duties:
-As assigned by the Head-FCS from time to time and back-up to the FCS Mumbai Team
