Type de contrat :
CDI

Change Manager, CACEIS Consulting M/F

Modifiée le 28/08/2025

  • Lieu : Putrajaya - Malaisie
  • Secteur : IT, Digital et Data
  • Numéro de l'offre : 2025-102759

Description du poste

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a Centre of Excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. 

The change manager drives people, process, and cultural transformation across client services, technology, and regulatory areas. Using Lean Six Sigma, Agile, and design thinking, it ensures smooth transitions, stakeholder alignment, client satisfaction, and service quality. It focuses on change strategy, transformation delivery, and enabling adaptability in financial services.


Region: Malaysia
Working hours: 9:00AM - 6:00PM

What will you do?

  • Lead Change Strategy & Delivery – Drive transformation initiatives such as client onboarding transitions, fund migrations, operating model redesigns, and platform upgrades, leveraging Lean Six Sigma, Agile/Scrum, and Design Thinking for efficient, client-centric outcomes.
  • Manage Risk & Readiness – Conduct change impact and readiness assessments, oversee cutover and stabilization activities, and collaborate with risk and control teams to ensure compliance and minimize disruption.
  • Engage & Influence Stakeholders – Partner with relationship managers, product, operations, compliance, and technology teams across global/regional offices; influence senior leadership using data-driven insights and clear ROI evidence.
  • Ensure Post-Implementation Success – Track adoption, KPIs, and client satisfaction while embedding feedback loops and reinforcement mechanisms to ensure changes deliver lasting impact.
  • Drive Communication Excellence – Design and deliver communication strategies to keep teams aligned, informed, and engaged throughout transformation journeys.
  • Build Capability Through Training – Facilitate training, simulations, and knowledge transfer workshops, supported by reinforcement materials such as desk aids, process maps, and FAQs.

 

#LI-KP1

Complément

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
A world-class training program in financial services.
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

  • Date de prise de fonction
    22/11/2025
    Poste avec management
    Oui
    Niveau d'étude minimum
    Bac + 3 / L3
    Formation / Spécialisation
    • Bachelor's degree in Finance, Data Analytics, Banking, or related field.

    • 7–10 years, with 3-5 years in Change Management.
    Niveau d'expérience minimum
    6 - 10 ans
    Compétences recherchées
      
    • Change Management certification (PROSCI, ACMP) preferred.
    • Well versed with Change Management Frameworks, Lean Six Sigma or Agile methodologies.
    • Strong data analytics & visualization - exception management analysis, reporting transformations, data lineage analysis.
    • Proficient understanding and able to leverage tactical solutions - RPA, APIs, AI, Machine Learning, NLP.
    • Process enhancement workflows & system integration comprehension.
    • Good domain knowledge on asset servicing business.
    • Strong critical thinking and problem-solving abilities.
    • Excellent stakeholder management and influencing skills.
    • Skilled in verbal, written, and visual communication.
     
    Outils informatiques
    • Intermediary / Advanced Excel & Microsoft 365
    • Power BI knowledge.
    Langues
    English

  • CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole, spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.

CACEIS

CACEIS

Change Manager, CACEIS Consulting M/F

Publiée le 22/08/2025

Type de contrat :
CDI
  • Putrajaya - Malaisie
  • IT, Digital et Data
  • 2025-102759
Rejoignez
-nous

Nos avantages

Fonctions Support

• Affaires publiques
• Commercial
• Communication
• Conformité
• Contrôle dépositaire
• Digital & Data
• Finances
• Inspection générale
• IT
• Juridique
• CACEIS Consulting
• Relations correspondants
• Ressources humaines
• Risques et contrôles permanents

Nos valeurs

We care, We dare, We grow, We are One CACEIS : nos valeurs d'entreprise sont le socle de notre culture et la marque d'appartenance au Groupe. Elles nous poussent à une haute qualité de service, à la recherche constante de la satisfaction de nos clients et de nos collaborateurs.

Taux Happy trainee : 92% et 81%

Le % de nos étudiants en stage ou alternance qui recommandent CACEIS (label Happy Trainees par ChooseMyCompany) en France (92%) et au Luxembourg (81%)

EcoVadis platinum

En 2024, CACEIS est Or et se positionne dans le top 2% des entreprises évaluées par EcoVadis pour le secteur Activités de services financiers. Grâce à l’attribution de cette notation CACEIS confirme son engagement d’être une entreprise socialement responsable.

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