CDI

Client Operations Officer, Custody Income Processing M/F

Modifiée le 10/01/2025

  • Putrajaya - Malaisie
  • Gestion d'Actifs
  • 2024-95207

Description du poste

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

As an Officer, you are responsible for day to day accurate and timely processing, reconciliations, reporting and query resolution within required timeframes across all prescribed services to CACEIS clients.

Supporting Europe region with working hours of 3:00pm to 12:00am, subject to business needs.

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Complément

What will you do?
Ensure prompt escalation of operational issues that may cause financial or reputational issues to CACEIS or its clients to Senior Officer/Assistant Manager/Manager of the team/department.
Ensure Entitlement entries carry the correct valuation in providing accurate Unit Price for NAV calculation.
Process receipt of Entitlements within agreed service standards.
Full adherence to the team’s control functions, including operations/events and end-of-the-day checklists.
Assist with the day-to-day administrative tasks of investigation/amendment and clearance of reconciling items in ensuring accurate corporate events processing.
Ensure that queries raised/assigned to individuals are answered within agreed service standards.
Review procedures and processing on a regular basis with advice to Assistant Manager for process improvements (time saving/cost effectiveness).
Ensure on-going productivity by providing back-up relief for staff who are absent or on leave.
Continually ensure complete awareness of Client, external custodians and inter-departmental Service Level Standards / Agreements and ensure compliance at all times.
Full awareness on PPL process and conduct periodically reviews on existing procedures with a focus on increasing accuracy, efficiency and best practices.
Support the identification of new technology and operational processes to effectively reduce cost, increase quality service and ensure accuracy.

    • Date de prise de fonction
    • 03/02/2025
    • Poste avec management
    • Non
    • Niveau d'étude minimum
    • Bac + 3 / L3
    • Formation / Spécialisation
      • Post-secondary education with an accounting/finance concentration or equivalent.

      • Good technical knowledge of varying Corporate Actions/Income/Tax within different markets.
      • Knowledge of Swift.
      • Exceptional analytical thinking, attention to detail and a sense of urgency.
    • Niveau d'expérience minimum
    • 0 - 2 ans
    • Outils informatiques
      • Good technical knowledge of varying Corporate Actions/Income/Tax within different markets.
      • Knowledge of Swift.
    • Langues
    • English

  • CACEIS est la filiale d'asset servicing des groupes Crédit Agricole et Santander, dédiée aux sociétés de gestion, compagnies d'assurance, fonds de pension, banques, fonds de private equity et real estate, brokers et grandes entreprises. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, agent de transfert, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. Avec 7 000 collaborateurs et un large portefeuille de clients, CACEIS est un leader européen de l'Asset Servicing et compte parmi les principaux acteurs mondiaux. En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion. Tous nos postes sont ouverts aux personnes en situation de handicap.

CACEIS
CACEIS
CACEIS

CACEIS

Client Operations Officer, Custody Income Processing M/F

Publiée le 10/01/2025

CDI
  • Putrajaya - Malaisie
  • Gestion d'Actifs
  • 2024-95207
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Nos avantages

FAB'life

Notre label de qualité de vie au travail décliné dans nos implantations sous forme d’actions de santé, de convivialité et de solidarité, de dispositifs d’équilibre vie professionnelle/vie privée

+89%

Le % de nos étudiants en stage ou alternance qui recommandent CACEIS (label Happy Trainees par ChooseMyCompany)

EcoVadis platinum

Depuis 2020, CACEIS accède à la catégorie Platinum et fait partie des 1% d’entreprises les mieux notées par EcoVadis pour le secteur Activités de services financiers. Grâce à l’attribution de cette notation CACEIS confirme sa position comme entreprise socialement responsable.

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