Type de contrat :
CDI

Client Operations Officer, Corporate Actions M/F

Modifiée le 08/12/2025

  • Lieu : Putrajaya - Malaisie
  • Secteur : Gestion d'Actifs
  • Numéro de l'offre : 2025-106435

Description du poste

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

As an Officer, you are responsible for day to day accurate and timely processing, reconciliations, reporting and query resolution within required timeframes across all prescribed services to CACEIS clients.

Region: Europe
Working Hours: 9:00am – 6:00pm

 

What will you do?

  • Ensure prompt escalation of operational issues that may cause financial or reputational issues to CACEIS or its clients to Senior Officer/Assistant Manager/Manager of the team/department.
  • Ensure Entitlement entries carry the correct valuation in providing accurate Unit Price for NAV calculation.
  • Process receipt of Entitlements within agreed service standards.
  • Full adherence to the team’s control functions, including operations/events and end-of-the-day checklists.
  • Assist with the day-to-day administrative tasks of investigation/amendment and clearance of reconciling items in ensuring accurate corporate events processing.
  • Ensure that queries raised/assigned to individuals are answered within agreed service standards.
  • Review procedures and processing on a regular basis with advice to Assistant Manager for process improvements (time saving/cost effectiveness).
  • Ensure on-going productivity by providing back-up relief for staff who are absent or on leave.
  • Continually ensure complete awareness of Client, external custodians and inter-departmental Service Level Standards / Agreements and ensure compliance at all times.
  • Full awareness on PPL process and conduct periodically reviews on existing procedures with a focus on increasing accuracy, efficiency and best practices.
  • Support the identification of new technology and operational processes to effectively reduce cost, increase quality service and ensure accuracy.
  • Establish working relationships with people at all levels both inter departmental and across the wider firm.
  • Accountable for maintaining satisfactory internal and external Audit/Regulatory/Risk ratings and reviews.

  • Date de prise de fonction
    02/02/2026
    Poste avec management
    Non
    Niveau d'étude minimum
    Bac + 3 / L3
    Formation / Spécialisation
    Must-have
    • Post-secondary education with an accounting/finance concentration or equivalent
    • Must possess a good technical knowledge of varying Corporate Actions/Income/Tax within different markets
    • Knowledge of Swift
    • Strong teamwork with the ability to work independently as well
    • Exceptional analytical thinking, attention to detail and a sense of urgency

    Nice-to-have
    • Computer literacy
    • Willingness to take on new challenges, confident and self-motivated
    • Flexible, ability to cope with stress and pressure
    • Good organizational awareness
    Niveau d'expérience minimum
    0 - 2 ans
    Langues
    English

  • CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole, spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.

CACEIS

CACEIS

Client Operations Officer, Corporate Actions M/F

Publiée le 08/12/2025

Type de contrat :
CDI
  • Putrajaya - Malaisie
  • Gestion d'Actifs
  • 2025-106435
Rejoignez
-nous

Nos avantages

Fonctions Support

• Affaires publiques
• Commercial
• Communication
• Conformité
• Contrôle dépositaire
• Digital & Data
• Finances
• Inspection générale
• IT
• Juridique
• CACEIS Consulting
• Relations correspondants
• Ressources humaines
• Risques et contrôles permanents

Nos valeurs

We care, We dare, We grow, We are One CACEIS : nos valeurs d'entreprise sont le socle de notre culture et la marque d'appartenance au Groupe. Elles nous poussent à une haute qualité de service, à la recherche constante de la satisfaction de nos clients et de nos collaborateurs.

Taux Happy trainee : 92% et 81%

Le % de nos étudiants en stage ou alternance qui recommandent CACEIS (label Happy Trainees par ChooseMyCompany) en France (92%) et au Luxembourg (81%)

EcoVadis platinum

En 2024, CACEIS est Or et se positionne dans le top 2% des entreprises évaluées par EcoVadis pour le secteur Activités de services financiers. Grâce à l’attribution de cette notation CACEIS confirme son engagement d’être une entreprise socialement responsable.

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