Type de contrat :
CDI

Technical Training Manager M/F

Modifiée le 03/12/2025

  • Lieu : Putrajaya - Malaisie
  • Secteur : Finances / Comptabilité / Contrôle de gestion
  • Numéro de l'offre : 2025-100772

Description du poste

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

The individual is responsible for static data collection and update of the client portfolio for all client transactions across the year. This includes understanding the Client documents and retrieving the necessary information accurately. To maintain highest level of service quality and performance in compliance with Private Capital Services mission and objectives

Working hours: 9:00AM-6:00PM


What will you do?

  • Training delivery – conducting engaging and informative training sessions using various training methods including workshops and e-learning
  • Curriculum development – designing a comprehensive technical training programme and creating learning materials using various resources provided by the Bank.
  • Training need analysis – assessing the technical skills required by identifying gaps in knowledge and competencies
  • Technical documentations – Maintaining up-to-date training materials documentation and ensuring it aligns with industry standards and regulatory requirements
  • Collaboration with Subject Matter Experts (SMEs) - Working closely with subject matter experts in incorporating relevant industry best practices into training contents
  • Assessment & evaluation – Developing and implementing assessments to measure learning outcomes through gathering feedback and continuously improving training content
  • Technology integration – Leveraging technology for effective training delivery by incorporating relevant software and tools into learning programmes.
    Performance monitoring – Tracking the performance of trainees post-training by providing on-going support and reinforcement if needed.
  • Communication and reporting – providing regular updates to leadership/stakeholders on training progress by communicating the value of training in improving services to the clients.

  • Date de prise de fonction
    31/12/2025
    Poste avec management
    Non
    Niveau d'étude minimum
    Bac + 3 / L3
    Formation / Spécialisation
    • Bachelor's Degree in a related field.

    What do you need to succeed?
    • Deep technical expertise in Custody, Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations
    • Effective, clear and concise communication skills to convey complex technical concepts.
    • Adaptability and strong analytical skills in blending various training methods to diverse learning styles and needs
    • Self-starter and commitment to staying updated on industry trends and regulatory changes besides working closely with stakeholders for accurate content development
    • Empathy and patience in understanding learners’ perspective and being patient during the learning process
    • Good organizational skills in efficiently managing training programmes, schedules and resources
      Usage Interne / Internal Use
    • Feedback receptivity and willingness to receive and act upon feedback for continuous improvement\Passion for development and genuine enthusiasm to developing others’ skills and knowledge

    Niveau d'expérience minimum
    3 - 5 ans
    Compétences recherchées
    Must-have
    • A diploma or bachelor’s degree in a related field, such as finance, business administration, or a relevant technical discipline
    • Strong understanding of investment banking operations, particularly in the back-office functions related to settlements, reconciliations and other post-trade processes.
    Nice-to-have
    • Innovative training methods using technology and creative approaches to enhance training impact
    • Technologically savvy and familiarity with relevant software or learning tools used in the industry besides proficient in the technical aspects of back-office operations
    • Relevant professional qualification in such as Investment Operations certifications – CISI
    • Previous experience in designing, delivering and managing technical training programmes, preferably in the context of securities, investment, banking or financial services.

  • CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole, spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le Groupe détient près de 5 300 milliards d'euros d'actifs en conservation et près de 3 400 milliards d'euros d'encours sous administration (chiffres au 31 décembre 2024). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.

CACEIS

CACEIS

Technical Training Manager M/F

Publiée le 07/11/2025

Type de contrat :
CDI
  • Putrajaya - Malaisie
  • Finances / Comptabilité / Contrôle de gestion
  • 2025-100772
Rejoignez
-nous

Nos avantages

Fonctions Support

• Affaires publiques
• Commercial
• Communication
• Conformité
• Contrôle dépositaire
• Digital & Data
• Finances
• Inspection générale
• IT
• Juridique
• CACEIS Consulting
• Relations correspondants
• Ressources humaines
• Risques et contrôles permanents

Nos valeurs

We care, We dare, We grow, We are One CACEIS : nos valeurs d'entreprise sont le socle de notre culture et la marque d'appartenance au Groupe. Elles nous poussent à une haute qualité de service, à la recherche constante de la satisfaction de nos clients et de nos collaborateurs.

Taux Happy trainee : 92% et 81%

Le % de nos étudiants en stage ou alternance qui recommandent CACEIS (label Happy Trainees par ChooseMyCompany) en France (92%) et au Luxembourg (81%)

EcoVadis platinum

En 2024, CACEIS est Or et se positionne dans le top 2% des entreprises évaluées par EcoVadis pour le secteur Activités de services financiers. Grâce à l’attribution de cette notation CACEIS confirme son engagement d’être une entreprise socialement responsable.

Ces offres pourraient vous intéresser !