CDI

Senior Client Operations Officer – Investor Services – PERES M/F

Modifiée le 10/01/2025

  • Putrajaya - Malaisie
  • Finances / Comptabilité / Contrôle de gestion
  • 2025-95519

Description du poste

What is the opportunity?


CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Supporting Region :  Lux 

Working Hour : 3:00PM-12:00AM/4:00PM-1:00AM

 

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Complément

What will you do?



Generate and dispatch of regular (SLA) and specific reports upon request of internal or external party.
·         Respond to ad-hoc report requests from Fund Accounting, Unit Pricing and other departments.
·         Generate distributions, process payment and ensure timely reporting to client.
·         Generate the Regular Savings Plan and process direct debit file.
·         Processing and checking of function dependent on file uploads and extracts to ensure that all deadlines are met. This may include the daily upload of price files, SWIFT transaction files.
·         Dealing with any errors and exceptions of dependent file uploads and extracts.
·         Providing clear and concise internal communication where necessary. This may include confirmation of uploads or transfers and notification of delays to the relevant teams.
·         Providing clear and concise internal communication where and when necessary to the relevant teams/persons. (This may include confirmation of uploads or transfers and notification of delays etc to the relevant teams.)
·         Ensure all deadlines are met with defined benchmark, ensure all documents are carefully reviewed capturing all instructions & information accurately, Review and monitor the client workflow queue to ensure all items are actioned with SLA, Maintain the integrity of data within Sara and Documentum.
·       

    • Date de prise de fonction
    • 03/02/2025
    • Poste avec management
    • Non
    • Niveau d'étude minimum
    • Bac + 3 / L3
    • Formation / Spécialisation
    • Bachelor's Degree in a related field.
      What do you need to succeed?Must-have
      •  2 years of Transfer Agency or financial services industry in an operations environment.
      • Good written and verbal communication skills, ability to use initiative and excellent attention to detail.
      • Good interpersonal skills and networking abilities with agents and internal departments and ability to work as part of a team to achieve collective goals.
      • Good organization skills, ability to priorities workloads to meet tight deadlines.       
    • Niveau d'expérience minimum
    • 3 - 5 ans
  • CACEIS est la filiale d'asset servicing des groupes Crédit Agricole et Santander, dédiée aux sociétés de gestion, compagnies d'assurance, fonds de pension, banques, fonds de private equity et real estate, brokers et grandes entreprises. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, agent de transfert, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. Avec 7 000 collaborateurs et un large portefeuille de clients, CACEIS est un leader européen de l'Asset Servicing et compte parmi les principaux acteurs mondiaux. En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion. Tous nos postes sont ouverts aux personnes en situation de handicap.

CACEIS
CACEIS
CACEIS

CACEIS

Senior Client Operations Officer – Investor Services – PERES M/F

Publiée le 10/01/2025

CDI
  • Putrajaya - Malaisie
  • Finances / Comptabilité / Contrôle de gestion
  • 2025-95519
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Nos avantages

FAB'life

Notre label de qualité de vie au travail décliné dans nos implantations sous forme d’actions de santé, de convivialité et de solidarité, de dispositifs d’équilibre vie professionnelle/vie privée

+89%

Le % de nos étudiants en stage ou alternance qui recommandent CACEIS (label Happy Trainees par ChooseMyCompany)

EcoVadis platinum

Depuis 2020, CACEIS accède à la catégorie Platinum et fait partie des 1% d’entreprises les mieux notées par EcoVadis pour le secteur Activités de services financiers. Grâce à l’attribution de cette notation CACEIS confirme sa position comme entreprise socialement responsable.

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