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Modified on 10/11/2024
Présentation du service :
La Direction de la Satisfaction Clients a pour vocation d’accompagner LCL dans son processus de transformation pour lui permettre d’atteindre son ambition d’être n°1 de la satisfaction clients en zone urbaine. La direction de la satisfaction clients recherche dans ce cadre un stagiaire. A ce titre, au sein du pôle réclamations, vous contribuerez à la modernisation de la résolution des réclamations en appui du chef de projets.
Descriptif de la mission :
Les missions confiées :
Vous interagirez avec l’ensemble des métiers de la banque : réseau commercial, équipe informatique, la conformité, les affaires juridiques, le contrôle permanent, le marketing…
LCL became part of the Crédit Agricole Group in 2003 and is now one of the largest retail banks in France. Through a network of 2,000 branches and corporate business centres, remote banking and private banking services, LCL supports six million retail and business customers. LCL is the bank used by one in three companies. By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
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This action will be irreversible. You will not be able to apply to this offer