Type de contrat :
Internship/Trainee

Intern - Client Service (Fund Channel) H/F

Modified on 28/02/2025

  • Lieu : Luxembourg - Luxembourg
  • Secteur : Sales / Customer Service
  • Numéro de l'offre : 2025-97252

Job description

MISSIONS

The Client Service Trainee will support Relationship Managers by performing daily controls, answering requests received from our clients sub-distributors and producing some tailor-made reports to their attention.

The trainee will participate in :

Performing daily controls

  • Monitoring of the quality of service provided by custodians : data control and analysis
  • Assisting the company's operational departments in resolving problems related to information sources from custodians
  • Reviewing and proposing solutions for the various processes in place within the company in order to improve the current production lines
  • Controlling and validation daily accruals for Fund of Funds business
  • Answering requests received from our clients sub-distributors 
  • Handling requests regarding trailer fees collection/payment/rates
  • Maintaining updated CRM database
  • Creating/updating accesses to our portal website
     

Producing some tailor-made reports 

  • Producing some monthly « manual » reports
  • Performing ad-hoc analysis/report if needed/requested by our clients and/or management
  • Performing internal analysis in anticipation of service reviews performing by our Relationship Managers team

Complément

An internship agreement provided by the school or the university is mandatory.

  • Starting date
    01/07/2025
    Duration
    6 months minimum
    Position with management
    No
    Minimum level of study
    1-year Master's (M1)
    Training / Specialization
    PROFILE
    • Enrolled in Business school / University with a specialization in Finance (M1-M2)
    • A first experience in a company is ideal
    • Languages: French and English fluent ; German and/or Italian would be an asset
    • Computer skills: Very good knowledge of Excel and Powerpoint

    Minimum experience level
    0-2 years
  • Amundi, the leading European asset manager, ranking among the top 10 global players [1], offers its 100 million clients - retail, institutional and corporate - a complete range of savings and investment solutions in active and passive management, in traditional or real assets. With its six international investment hubs [2], financial and extra-financial research capabilities and long-standing commitment to responsible investment, Amundi is a key player in the asset management landscape. Amundi clients benefit from the expertise and advice of 5,300 employees in 35 countries. A subsidiary of the Crédit Agricole group and listed on the stock exchange, Amundi currently manages more than €2.0 trillion of assets [3]. Amundi, a trusted partner, working every day in the interest of its clients and society [1] Source: IPE “Top 500 Asset Managers” published in June 2022, based on assets under management as at 31/12/2021 [2] Boston, Dublin, London, Milan, Paris and Tokyo [3] Amundi data including Lyxor as at 31/03/2022. By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.

Amundi

Amundi

Intern - Client Service (Fund Channel) H/F

Published the 27/02/2025

Type de contrat :
Internship/Trainee
  • Luxembourg - Luxembourg
  • Sales / Customer Service
  • 2025-97252

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