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Modified on 03/03/2025
La BU Smart Conso a pour mission de développer l’activité crédit conso dans les banques du Groupe Crédit Agricole en France : LCL et les Caisses régionales qui lui en délèguent la gestion.
Pour soutenir la croissance de l’activité, Smart Conso a enrichi son offre historique par une nouvelle offre de services :
1. La démarche Conso 3.0 - dans le prolongement de Conso + / Conso 2.0 – destinée à accompagner ses partenaires non seulement dans le développement des encours de crédit à la consommation, mais aussi du PNB, tout en assurant une bonne maitrise du risque.
2. De nouvelles offres issues des savoirs faire compte propre de CAPFM : les solutions locatives automobiles Agilauto, les prêts regroupés Crédit lift et la nouvelle solution de paiements fractionnés commerçant 3xCB.
3. De capitaliser plus largement sur l’expertise de CAPFM pour renforcer la montée en compétence des banques du Groupe, que ce soit sur les volets data, digital ou RSE ou renforcer les synergies croisées.
En parallèle, la BU est fortement mobilisée sur le développement et l’usage des pratiques digitales au travers notamment de DigiConso, outil Crédit Conso unique des Caisses régionales et de LCL mais aussi en matière d’acquisition digitale (Targeting).
Dans ce contexte ambitieux, la BU Smart Conso a renforcé en 2023 ses liens et son périmètre d’intervention en adaptant son modèle économique (partage de la valeur), en intégrant les 6 dernières CRCA et en redéfinissant la gouvernance de l’activité au sein du Groupe.
Ceci, afin de se projeter à l’horizon 2027 pour retrouver une position de leader du marché du crédit à la consommation et challenger le groupe BPCE de celle-ci.
Le service « Projets » de la BU Smart Conso accompagne l’ensemble des activités de la Direction dans le cadrage et la réalisation des nouveaux besoins métiers sur le périmètre des Caisses Régionales du Crédit Agricole et LCL dans le domaine du crédit à la consommation.
Rejoignez une Direction dynamique en tant que Chef de Projet MOA.
Vos missions principales :
o Piloter et coordonner les sujets de A à Z : cadrage, planification, coordination des différents contributeurs (CASA, expert métier, LCL, CA, PU… )
o Conduire les ateliers avec les parties prenantes pour recueillir les besoins et rédiger tous les livrables nécessaires dont expressions de besoin, cahier des charges, Users Stories…
o Assurer ou coordonner les phases de recette : élaboration des plans de test, exécution, analyse des anomalies, validation, ou coordination des actions avec l’équipe recette selon les sujets.
o Être le garant de la satisfaction client et de la qualité des livrables.
o Contribuer à la construction et au maintien de la base documentaire de la direction sur les activités traitées au sein de la direction (Processus, mode opératoires, bagages).
· Déplacements : occasionnels
Crédit Agricole Personal Finance & Mobility, a wholly-owned subsidiary of the Crédit Agricole Group, is a leader in personal finance and a provider of access to all mobility solutions in Europe. It distributes these solutions directly to individuals, at the point of sale or on its partners' e-commerce platforms, a wide range of financing solutions. These amortizing credit, revolving credit, leasing and credit repurchase solutions - with associated services including insurance, split payment solutions and services dedicated to mobility, aim to meet the challenges of energy transition in mobility, housing and consumption. Crédit Agricole Personal Finance & Mobility aims to be the leader in electric mobility in Europe and offers a continuum of mobility in the 22 countries where it operates (leasing, medium and short-term rental, subscription, car-sharing, installation of charging stations, etc.). Joining CA Personal Finance & Mobility at Crédit Agricole means having the opportunity to access this very wide range of professions and expertise. For the first time in France, CA Personal Finance & Mobility has been awarded the Best Work Places label and ranks among the 10 best companies with more than 2,500 employees where it is good to work. Working every day in the interest of society, our Group is committed to diversity and inclusion. To find out more on our Diversity Policy, click here: https://www.credit-agricole.com/en/pdfPreview/198689
Crédit Agricole Personal Finance & Mobility
Laure, employee at CA Personal Finance & Mobility: “CA Personal Finance & Mobility offers us daily support in maintaining a work-life balance: a concierge service for all our needs, a fitness room for our well-being, childcare solutions, moments of intellectual exchange and development with conferences, on-site artist visits, etc. CA Personal Finance & Mobility does everything it can to help us save time on our constraints: real convenience.”
Solidarity Programme for calls for proposals, donating a day to sick children, crowd-funding to support non-profits.
By providing a pleasant environment for its staff, CA Personal Finance & Mobility aims to promote a comfortable working life for everyone and emphasises the personal development of all.
Internal mobility is strongly encouraged, both for young graduates and experienced employees. You can choose to pursue your career within CA Personal Finance & Mobility and its subsidiaries, as well as within the entire Crédit Agricole Group, both in France and abroad.
Laure, employee at CA Personal Finance & Mobility: “CA Personal Finance & Mobility offers us daily support in maintaining a work-life balance: a concierge service for all our needs, a fitness room for our well-being, childcare solutions, moments of intellectual exchange and development with conferences, on-site artist visits, etc. CA Personal Finance & Mobility does everything it can to help us save time on our constraints: real convenience.”
Solidarity Programme for calls for proposals, donating a day to sick children, crowd-funding to support non-profits.
By providing a pleasant environment for its staff, CA Personal Finance & Mobility aims to promote a comfortable working life for everyone and emphasises the personal development of all.
Internal mobility is strongly encouraged, both for young graduates and experienced employees. You can choose to pursue your career within CA Personal Finance & Mobility and its subsidiaries, as well as within the entire Crédit Agricole Group, both in France and abroad.
Laure, employee at CA Personal Finance & Mobility: “CA Personal Finance & Mobility offers us daily support in maintaining a work-life balance: a concierge service for all our needs, a fitness room for our well-being, childcare solutions, moments of intellectual exchange and development with conferences, on-site artist visits, etc. CA Personal Finance & Mobility does everything it can to help us save time on our constraints: real convenience.”
Solidarity Programme for calls for proposals, donating a day to sick children, crowd-funding to support non-profits.
By providing a pleasant environment for its staff, CA Personal Finance & Mobility aims to promote a comfortable working life for everyone and emphasises the personal development of all.
Internal mobility is strongly encouraged, both for young graduates and experienced employees. You can choose to pursue your career within CA Personal Finance & Mobility and its subsidiaries, as well as within the entire Crédit Agricole Group, both in France and abroad.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
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