Job description

CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones.  Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations.  The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.  The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes globally.    

Team Manager, PERES Operations Fund Administration Malaysia will assure the organisation of the day-to-day work of the Fund Administration team, act as an escalation point for the oversight teams in the ‘home country’ and support the coaching and development of new and developing team members.

Supporting Region:  Lux 

Working Hour: 3pm to 12am or 4pm to 1am

What will you do?

• Manage and motivate the team to produce consistently high-quality NAV production and other fund accounting deliverables, including SPV controller activities, ensuring day to day operations within the team are efficient and productive
• Act as local PERES Operations Fund Administration SME and lead interface with centres of expertise for fund accounting and Oversight.
• Continuously develop skills & abilities individually and for direct reports.
• Foster a client mindset to ensure delivery of the services to internal and external clients within prescribed timeframes with a high level of quality.
• Focus on quality, efficiency and risk mitigation programs and continuous development, with a focus on risk mitigation in order to regularly exceed required Service Level Agreement & KPI/KQI targets as attested by positive feedback from clients.
• Support and lead recruitment and team development to assure the continuing capability and capacity required to enable disciplined best execution of all client focused initiatives, to include hiring, people development, team structuring, workflow oversight, and change and onboarding tracking and stakeholder management.
• Through participation in working groups and other forums, support the shared objectives of Client Operations, Malaysia.

Complément

Nice-to-have
        • Experience business administration and / or relevant operational knowledge and experience
        • University degree or equivalent desirable.
        • Relevant systems knowledge desirable, including Excel and other Microsoft Office applications

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including performance based bonuses, flexible    benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded