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Vous aurez pour missions principales:
· Activation des contrats
Vérification de la conformité et de l’exhaustivité des CG et du dossier client
Vérification du plafond et des accords
Saisie du mandat SEPA
Activation du contrat et de la mise en loyer
· Contrôle de conformité des factures
Contrôle des factures fournisseurs avant mise en paiement par la Direction Financière
Contrôle des factures concessionnaires avant mise en paiement par la Direction Financière
· Gestion des fins de contrats
Edition et transmission du courrier de fin de contrat
Contrôle conformité de la facture d’expertise
Saisie des informations de restitution ou de sinistre épave/Vol et clôture du contrat
· Gestion de la relation clients (niveau 2)
Modifications de contrats, contestation facturation, problème sur règlement, état de parc, Changement RIB, Info /devis offre LLD,
Ouverture dossier sinistre vol / épave / Traitement du sinistre en cours / Remboursement perte financière
Questions sur révision / entretien / pneumatique /Réclamation technique
· Archivage documentaire
o Archivage des conditions générales de location, et documents administratifs (autorisation de prélèvement, carte identité, factures, procès-verbaux de livraisons…)
Crédit Agricole Personal Finance & Mobility, a wholly-owned subsidiary of the Crédit Agricole Group, is a leader in personal finance and a provider of access to all mobility solutions in Europe. It distributes these solutions directly to individuals, at the point of sale or on its partners' e-commerce platforms, a wide range of financing solutions. These amortizing credit, revolving credit, leasing and credit repurchase solutions - with associated services including insurance, split payment solutions and services dedicated to mobility, aim to meet the challenges of energy transition in mobility, housing and consumption. Crédit Agricole Personal Finance & Mobility aims to be the leader in electric mobility in Europe and offers a continuum of mobility in the 22 countries where it operates (leasing, medium and short-term rental, subscription, car-sharing, installation of charging stations, etc.). Joining CA Personal Finance & Mobility at Crédit Agricole means having the opportunity to access this very wide range of professions and expertise. For the first time in France, CA Personal Finance & Mobility has been awarded the Best Work Places label and ranks among the 10 best companies with more than 2,500 employees where it is good to work. Working every day in the interest of society, our Group is committed to diversity and inclusion. To find out more on our Diversity Policy, click here: https://www.credit-agricole.com/en/pdfPreview/198689
Laure, employee at CA Personal Finance & Mobility: “CA Personal Finance & Mobility offers us daily support in maintaining a work-life balance: a concierge service for all our needs, a fitness room for our well-being, childcare solutions, moments of intellectual exchange and development with conferences, on-site artist visits, etc. CA Personal Finance & Mobility does everything it can to help us save time on our constraints: real convenience.”
Solidarity Programme for calls for proposals, donating a day to sick children, crowd-funding to support non-profits.
By providing a pleasant environment for its staff, CA Personal Finance & Mobility aims to promote a comfortable working life for everyone and emphasises the personal development of all.
Internal mobility is strongly encouraged, both for young graduates and experienced employees. You can choose to pursue your career within CA Personal Finance & Mobility and its subsidiaries, as well as within the entire Crédit Agricole Group, both in France and abroad.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
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This action will be irreversible. You will not be able to apply to this offer