Permanent Contract

Référent administratif H/F

Modified on 02/12/2024

  • Lyon - France
  • Operations
  • 2024-94511

Job description

Au sein du service logistique en charge des flux entrants (courriers et e-mails) et des actes de gestions administratifs, vos missions de Référent seront les suivantes :

  • Accompagner et apporter un soutien aux gestionnaires administratifs en terme de connaissances techniques, de procédures internes et de règles de gestion.
  • Co-piloter l’activité du service et prendre le relai du manager en son absence.
  • Être force de proposition dans l’amélioration des process et outils.
  • Piloter le contrôle permanent du flux entrant (taux opérations annulées et lots désaffectés) et participer aux actions de sensibilisation et de formation associées.
  • Prendre en charge la gestion des opérations prioritaires.
  • Traiter les demandes complexes et hors process des clients.
  • Prendre part à l’activité quotidienne du service.
  • Etre réactif quant aux remontées de problématiques informatiques, pour les solutionner.

    • Starting date
    • 15/01/2024
    • Position with management
    • No
    • Executive / Non Executive
    • Non cadre
    • Minimum level of study
    • 2 years of higher education (L2)
    • Training / Specialization
    • Vous êtes issu d'une formation d enoveau BAC +2 minimum en gestion / assurance / administration. 
      Vous avez une expérience à minima de 3 ans en gestion back office ou middle office en assurance vie.
    • Minimum experience level
    • 3-5 years

  • Crédit Agricole Assurances is the first Bank Insurer in France and a leading provider in Europe. The company designs policies tailored to the needs of its customers in the following insurance segments: life insurance, retirement insurance, health insurance, accident and disability insurance, creditor insurance and casualty insurance. UAF Life Patrimoine is a distribution platform for financial and insurance products which designs, markets and manages products and services in the field of financial investment (life insurance, savings, retirement, tax optimization products ... ). By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.

Crédit Agricole Assurances
Crédit Agricole Assurances
Crédit Agricole Assurances

Crédit Agricole Assurances

Référent administratif H/F

Published the 02/12/2024

Permanent Contract
  • Lyon - France
  • Operations
  • 2024-94511
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Our advantages

Working from home

This is a working method that has existed within Crédit Agricole Assurances for many years.

Training

Numerous face-to-face and remote levers: learning from others, giving and receiving feedback, taking training courses (124,000 hours by 2023), enhancing experience, taking on new missions.

Crossovers

A wide range of support (events, workshops, guidance tools, practical information sheets, advice, etc.) and a variety of career paths within our Insurance Group and throughout the Crédit Agricole Group.

Companies

Sites in Paris, the French regions and 8 other countries: Ireland, Italy, Spain, Japan, Luxembourg, Portugal, Poland and Greece.

Banking benefits

Banking benefits for staff

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