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Modified on 17/12/2024
Missions :
- Vous êtes responsable de l’animation des Caisses Régionales du Groupe Crédit Agricole sur le marché des Entreprises et sur votre zone géographique de rattachement.
- Vous êtes responsable de la conquête et la signature de nouveaux comptes clients.
- Vous gérez, en particulier, des relations sensibles sur les comptes clients les plus importants en potentiels de flotte >5 et <1000
Vous aurez pour missions principales, en partenariat avec les interlocuteurs clefs des comptes clients/prospects confiés :
ü Animer, acculturer et suivre les équipes commerciales (chargés d’affaires entreprises) au sein des Caisses Régionales
ü S’assurer d’un délai de traitement des leads adressés par les Caisses, dans les délais impartis
ü Partager les actions commerciales en cours avec les équipes commerciales des Caisses Régionales
ü Décliner les challenges mis en place
ü Répondre aux appels d’offres reçus
ü Assurer la conformité de toutes les opérations et en particulier : le formalisme de la signature contractuelle et des pièces justificatives.
ü Proposer une tarification et une couverture de prestation adaptées aux besoins des clients prospects
ü Assurer un cycle régulier de RDV
ü Etablir les comptes rendus internes/externes lors de chacun des RDV
ü Mettre en œuvre ou s’assurer de la mise en œuvre du paramétrage et de l’arborescence du client lors de l’implémentation de celui-ci dans les outils.
ü Déployer la politique du groupe sur les engagements sociétaux et environnementaux
ü Travailler en binôme avec l’attaché commercial affecté au compte client
ü Communiquer de manière régulière et structurée avec les équipes d’attachés commerciaux sur l’avancée de la relation et des difficultés rencontrées
ü Répondre aux interrogations des clients sur les contenus des prestations et l’organisation opérationnelle d’Agilauto
ü Préparer les supports de présentation des business review avec les clients
ü Définir la car policy en adéquation avec les critères des clients/prospects
ü S’assurer du bon suivi des litiges et de leur résolution
ü Faire part à l’agence commerciale Entreprise des axes d’amélioration
ü Développer et fidéliser les portefeuilles clients/prospects confiés
ü Assurer un haut niveau de renouvellement et de rentabilité du parc
ü Contribuer à la croissance de flottes et à la réalisation des objectifs confiés au département Entreprises
ü Recenser et élaborer avec le client les reportings attendus/associés à l’activité
ü Prendre en charge la relation commerciale d’un portefeuille de clients existant sur la gestion de leur parc automobile.
Crédit Agricole Personal Finance & Mobility, a wholly-owned subsidiary of the Crédit Agricole Group, is a leader in personal finance and a provider of access to all mobility solutions in Europe. It distributes these solutions directly to individuals, at the point of sale or on its partners' e-commerce platforms, a wide range of financing solutions. These amortizing credit, revolving credit, leasing and credit repurchase solutions - with associated services including insurance, split payment solutions and services dedicated to mobility, aim to meet the challenges of energy transition in mobility, housing and consumption. Crédit Agricole Personal Finance & Mobility aims to be the leader in electric mobility in Europe and offers a continuum of mobility in the 22 countries where it operates (leasing, medium and short-term rental, subscription, car-sharing, installation of charging stations, etc.). Joining CA Personal Finance & Mobility at Crédit Agricole means having the opportunity to access this very wide range of professions and expertise. For the first time in France, CA Personal Finance & Mobility has been awarded the Best Work Places label and ranks among the 10 best companies with more than 2,500 employees where it is good to work. Working every day in the interest of society, our Group is committed to diversity and inclusion. To find out more on our Diversity Policy, click here: https://www.credit-agricole.com/en/pdfPreview/198689
Laure, employee at CA Personal Finance & Mobility: “CA Personal Finance & Mobility offers us daily support in maintaining a work-life balance: a concierge service for all our needs, a fitness room for our well-being, childcare solutions, moments of intellectual exchange and development with conferences, on-site artist visits, etc. CA Personal Finance & Mobility does everything it can to help us save time on our constraints: real convenience.”
Solidarity Programme for calls for proposals, donating a day to sick children, crowd-funding to support non-profits.
By providing a pleasant environment for its staff, CA Personal Finance & Mobility aims to promote a comfortable working life for everyone and emphasises the personal development of all.
Internal mobility is strongly encouraged, both for young graduates and experienced employees. You can choose to pursue your career within CA Personal Finance & Mobility and its subsidiaries, as well as within the entire Crédit Agricole Group, both in France and abroad.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
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This action will be irreversible. You will not be able to apply to this offer