Permanent Contract

ATTACHE COMMERCIAL GRANDS COMPTES AGILAUTO H/F

Modified on 20/11/2024

  • Massy -
  • Sales / Customer Service
  • 2024-92629

Job description

·         Missions :

 

-          Assurer la gestion quotidienne du parc automobile d’un portefeuille de clients

-          Contribuer à l’atteinte des objectifs quantitatifs et qualitatifs du département Grands Comptes (Flottes Groupe)

-          Travailler en binôme avec les ingénieurs commerciaux grands comptes sur le portefeuille de clients confiés

 

Vous aurez pour missions principales de:

 Gérer la relation quotidienne avec les gestionnaires de flotte des clients grands comptes avec notamment pour mission :


  • Etablir les devis dans les conditions commerciales validées par l’ingénieur commercial pour les sollicitations quotidiennes sur le portefeuille confié,
  • Passer les commandes auprès des services opérationnels de la BU Agilauto
  • Répondre aux sollicitations mails et téléphoniques des gestionnaires de flottes sur des informations sur les offres, les factures, les modifications de contrat.
  • S’assurer d’une qualité de service selon ceux qui sont définis par le groupe

 

Analyser et être force de proposition :

  • Analyser les états de parc client et proposer des modifications de contrat sur les dérives constatées
  • S’assurer du renouvellement des véhicules en fin de contrat dans le cadre des fleet review avec les clients
  •         

Assurer la gestion administrative des demandes clients :

  • Gérer les demandes et réclamations clients, les traiter en s’appuyant si nécessaire sur les services experts (modifications de commandes, opposition carte carburant, duplicata CG, duplicata de facture etc…)
  • Informer les clients sur l’avancée des commandes ou fournir des états de parc à la demande
  • Réaiguiller les clients en interne auprès des services concernés par la demande.
  • S’assurer du bon paramétrage des comptes dans le système
  •  

·         Contribuer à la préparation des RDV clefs des clients grands comptes en binôme avec l’ingénieur commercial concerné :

  •  Préparer les états de parc dans le cadre de la préparation des RDV
  • Collecter les points/axes d’amélioration dans l’organisation opérationnelle du compte
  • Être force de proposition dans les résolutions de points de blocages.

    • Position with management
    • No
    • Executive / Non Executive
    • Non cadre
    • Minimum level of study
    • Bachelor Degree / BSc Degree or equivalent
    • Training / Specialization
    • Banques assurances 
    • Minimum experience level
    • 3-5 years
    • Compétences recherchées
    • • Formation / Spécialisation : Formation Universitaire ou école de commerce
      • Expérience : Rigoureux et Organisé, vous avez développé un sens aiguisé de la négociation et de la relation client. Vous vous démarquez par votre capacité d'analyse et votre sens du résultat ;
      - Compétences (métiers et comportementales)
      - Fibre commerciale,
      - Capacité d'adaptation
      - Travail en équipe
      - Aisance relationnelle
      - Aisance avec les chiffres
    • IT tools
    • Pack office
      Aisance Excel serait un plus
  • Crédit Agricole Personal Finance & Mobility, a wholly-owned subsidiary of the Crédit Agricole Group, is a leader in personal finance and a provider of access to all mobility solutions in Europe. It distributes these solutions directly to individuals, at the point of sale or on its partners' e-commerce platforms, a wide range of financing solutions. These amortizing credit, revolving credit, leasing and credit repurchase solutions - with associated services including insurance, split payment solutions and services dedicated to mobility, aim to meet the challenges of energy transition in mobility, housing and consumption. Crédit Agricole Personal Finance & Mobility aims to be the leader in electric mobility in Europe and offers a continuum of mobility in the 22 countries where it operates (leasing, medium and short-term rental, subscription, car-sharing, installation of charging stations, etc.). Joining CA Personal Finance & Mobility at Crédit Agricole means having the opportunity to access this very wide range of professions and expertise. For the first time in France, CA Personal Finance & Mobility has been awarded the Best Work Places label and ranks among the 10 best companies with more than 2,500 employees where it is good to work. Working every day in the interest of society, our Group is committed to diversity and inclusion. To find out more on our Diversity Policy, click here: https://www.credit-agricole.com/en/pdfPreview/198689

Crédit Agricole Personal Finance & Mobility
Crédit Agricole Personal Finance & Mobility
Crédit Agricole Personal Finance & Mobility

Crédit Agricole Personal Finance & Mobility

ATTACHE COMMERCIAL GRANDS COMPTES AGILAUTO H/F

Published the 20/11/2024

Permanent Contract
  • Massy -
  • Sales / Customer Service
  • 2024-92629
Join
-us

Our advantages

Work-life balance

Laure, employee at CA Personal Finance & Mobility: “CA Personal Finance & Mobility offers us daily support in maintaining a work-life balance: a concierge service for all our needs, a fitness room for our well-being, childcare solutions, moments of intellectual exchange and development with conferences, on-site artist visits, etc. CA Personal Finance & Mobility does everything it can to help us save time on our constraints: real convenience.”

CA Personal Finance & Mobility is committed

Solidarity Programme for calls for proposals, donating a day to sick children, crowd-funding to support non-profits.

Quality of life

By providing a pleasant environment for its staff, CA Personal Finance & Mobility aims to promote a comfortable working life for everyone and emphasises the personal development of all.

Mobility

Internal mobility is strongly encouraged, both for young graduates and experienced employees. You can choose to pursue your career within CA Personal Finance & Mobility and its subsidiaries, as well as within the entire Crédit Agricole Group, both in France and abroad.

Work-life balance

Laure, employee at CA Personal Finance & Mobility: “CA Personal Finance & Mobility offers us daily support in maintaining a work-life balance: a concierge service for all our needs, a fitness room for our well-being, childcare solutions, moments of intellectual exchange and development with conferences, on-site artist visits, etc. CA Personal Finance & Mobility does everything it can to help us save time on our constraints: real convenience.”

CA Personal Finance & Mobility is committed

Solidarity Programme for calls for proposals, donating a day to sick children, crowd-funding to support non-profits.

Quality of life

By providing a pleasant environment for its staff, CA Personal Finance & Mobility aims to promote a comfortable working life for everyone and emphasises the personal development of all.

Mobility

Internal mobility is strongly encouraged, both for young graduates and experienced employees. You can choose to pursue your career within CA Personal Finance & Mobility and its subsidiaries, as well as within the entire Crédit Agricole Group, both in France and abroad.

Work-life balance

Laure, employee at CA Personal Finance & Mobility: “CA Personal Finance & Mobility offers us daily support in maintaining a work-life balance: a concierge service for all our needs, a fitness room for our well-being, childcare solutions, moments of intellectual exchange and development with conferences, on-site artist visits, etc. CA Personal Finance & Mobility does everything it can to help us save time on our constraints: real convenience.”

CA Personal Finance & Mobility is committed

Solidarity Programme for calls for proposals, donating a day to sick children, crowd-funding to support non-profits.

Quality of life

By providing a pleasant environment for its staff, CA Personal Finance & Mobility aims to promote a comfortable working life for everyone and emphasises the personal development of all.

Mobility

Internal mobility is strongly encouraged, both for young graduates and experienced employees. You can choose to pursue your career within CA Personal Finance & Mobility and its subsidiaries, as well as within the entire Crédit Agricole Group, both in France and abroad.

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