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Modified on 24/02/2025
CONTEXTE :
Le Pôle Compute & Cloud Experience est le point d’entrée unique pour les infrastructures supportant les applications et leurs cycles de vie.
Le domaine d’expertise Data & IA est en charge de l’ensemble des offres relatives à la gestion de bout-en-bout de la Data et sera découpé en plusieurs périmètres, regroupés en fonction des technologies sous-jacentes. Il intègre aussi les premières solutions d’Intelligence Artificielles et sera, demain, le réceptacle des offres
“d’IA Générative” :
MISSIONS:
Le Service Manager est en charge du dispositif permettant d’assurer la qualité de service au quotidien ainsi que de la coordination des expertises nécessaires à la résolution des incidents.
Vos principales missions seront les suivantes :
Responsabilités générales :
Gestion du Run :
Suivi et qualité de service :
CA-GIP EN QUELQUES MOTS… Travailler chez CA-GIP, c'est être acteur de la transformation du groupe Crédit Agricole et de ses métiers. C'est travailler dans une entreprise technologique de 1er plan en Europe, au service des Entités du groupe Crédit Agricole. CA-GIP est un collectif de 2 000 collaborateurs répartis sur 9 sites en France ! Nous sommes au cœur des métiers technologiques : DevOps, Cloud Hybride, Digital Workplace, Cybersécurité, Télécommunications, Réseau… CA-GIP, c'est aussi : 200 000 postes de travail, 60 000 serveurs, 6 Datacenters en France. NOTRE OBJECTIF Répondre aux enjeux de la révolution digitale, à laquelle le groupe Crédit Agricole fait face pour répondre aux attentes de ses clients et renforcer sa position concurrentielle. Nous avons pour ambition de développer de nouvelles plateformes adaptées aux pratiques du digital, tout en garantissant un haut niveau de sécurité et de confidentialité. Si vous aussi, vous avez le goût du challenge et souhaitez devenir acteur de la transformation digitale du groupe Crédit Agricole, alors rejoignez-nous ! En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion. Tous nos postes sont ouverts aux personnes en situation de handicap. Pour en savoir plus sur la politique des Diversités, cliquez ici : https://www.credit-agricole.com/pdfPreview/198689
Crédit Agricole Group Infrastructure Platform
Working in a friendly place with other teleworkers is possible! CA-GIP offers employees the opportunity to work in a co-working space. A partnership has been passed with NEO-NOMADE to simplify the reservation of shared offices.
Many trainings are offered to employees to develop their skills. These are listed in a catalog according to 9 orientations: management, personal development, innovation, technical expertise, etc. A wide choice to satisfy all employees.
Mobility on our 17 sites in France or within the Credit Agricole Group: anything is possible! Many tools are available to employees to support them in their career development projects.
A Guild is a community of interest and passion that is intended to nurture, influence and drive the transformation of CA-GIP. Four Guilds offer the opportunity for volunteer employees to develop their potential and share their ideas (skills, leadership, networking, etc.)
CA-GIP is in partners program with Babilou! This partners program gives access to the Babilou and partner network, which is more than 1900 structures all over France! A little extra for CA-GIP's parent employees.
We promote work-life balance by offering all our employees two teleworking days a week. In addition, we are equipping newjoiners with a screen delivered to their homes, if needed, so that they can work in the best conditions.
Working in a friendly place with other teleworkers is possible! CA-GIP offers employees the opportunity to work in a co-working space. A partnership has been passed with NEO-NOMADE to simplify the reservation of shared offices.
Many trainings are offered to employees to develop their skills. These are listed in a catalog according to 9 orientations: management, personal development, innovation, technical expertise, etc. A wide choice to satisfy all employees.
Mobility on our 17 sites in France or within the Credit Agricole Group: anything is possible! Many tools are available to employees to support them in their career development projects.
A Guild is a community of interest and passion that is intended to nurture, influence and drive the transformation of CA-GIP. Four Guilds offer the opportunity for volunteer employees to develop their potential and share their ideas (skills, leadership, networking, etc.)
CA-GIP is in partners program with Babilou! This partners program gives access to the Babilou and partner network, which is more than 1900 structures all over France! A little extra for CA-GIP's parent employees.
We promote work-life balance by offering all our employees two teleworking days a week. In addition, we are equipping newjoiners with a screen delivered to their homes, if needed, so that they can work in the best conditions.
Working in a friendly place with other teleworkers is possible! CA-GIP offers employees the opportunity to work in a co-working space. A partnership has been passed with NEO-NOMADE to simplify the reservation of shared offices.
Many trainings are offered to employees to develop their skills. These are listed in a catalog according to 9 orientations: management, personal development, innovation, technical expertise, etc. A wide choice to satisfy all employees.
Mobility on our 17 sites in France or within the Credit Agricole Group: anything is possible! Many tools are available to employees to support them in their career development projects.
A Guild is a community of interest and passion that is intended to nurture, influence and drive the transformation of CA-GIP. Four Guilds offer the opportunity for volunteer employees to develop their potential and share their ideas (skills, leadership, networking, etc.)
CA-GIP is in partners program with Babilou! This partners program gives access to the Babilou and partner network, which is more than 1900 structures all over France! A little extra for CA-GIP's parent employees.
We promote work-life balance by offering all our employees two teleworking days a week. In addition, we are equipping newjoiners with a screen delivered to their homes, if needed, so that they can work in the best conditions.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
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