Job description

The role is within UK Financing and Client Services dpt. As the manager of the KYC Support to Front (KYC S2F), your role will be to ensure the optimal functioning of the KYC Corporate activity (i.e. creation, add-booking, modification and periodic reviews). The role also require interacting on a daily basis with UK business lines such as Coverage, DOD, ITB and ERA and to lead and supervise the team as well as to contribute to the development of the service.
Core Mission of the team is: ‘To deliver an excellent Client Onboarding & KYC Periodic reviews, through a combination of outstanding execution capability and deep technical knowledge”.

Activity management:

• Know and implement the priorities defined by the Filière Tiers (GCO/CLD), Client lifecycle & data management team & FCS HO.

• Define operational priorities, set objectives and deadlines for the team and organize the work accordingly

• Assist WRMs in their mission of creation, modification and periodic review of the KYCs under their responsibility

• Ensure, by delegation from the WRMs, the collection of the necessary information from clients, and ensure the completeness (in terms of content and form) of the KYC Corporate files in liaison with the GRM teams

• Ensure the proper completion of tasks (quality and deadline) and the achievement of objectives via KPIs

• Support the WRMs in executing remediation of third party compliance data

• Provide support and technical expertise to the team

• Ensure the continuity of services by anticipating the necessary resources requirements

• Ensure the adequacy between the volume of tasks to be accomplished and the resources allocated

• Reporting to his hierarchy, reporting alerts / blocking points

• Communicate on changes in processes / procedures and ensure proper application

• Be the escalation point with clients and globally monitor client relations

• Act as a key stakeholder in the KYC data governance & London KYC Committee.

• Lead / Support any required initiative or Project

Team Management:

• Participate in the selection process of new recruits in charge of assisting the WRMs
• Establish positive and constructive relationships with team members and other departments
  
  Encourage team spirit, motivate employees and support them in the event of difficulty
• Train employees and develop their skills
• Define the objectives of each employee and evaluate their results
• Involve the team in reflections and decisions
• Provide reporting to KYC S2F Head Office in Paris
• Participate to KYC S2F monthly meetings

Complément

Our commitment to you

Join our team at Crédit Agricole CIB, the corporate and investment banking arm of 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2023). We offer more than just a job.

You will be part of a dynamic and collaborative work environment where CSR is embraced in our day-to-day business operation, innovation is encouraged and diversity is celebrated.

Crédit Agricole CIB, the first French bank to have committed to the Equator Principles, is a pioneer and global leader in sustainable finance. Our commitment to sustainability and corporate responsibility means that your work will have a positive impact on our communities and the environment.

With a people-centric culture where everyone is valued, and opportunities for personal and professional growth, Crédit Agricole CIB is not just a place to work – it is where you make an impact.

Our hiring process is open to all and should you have any particular needs or you may require adjustments, please let us know.