Permanent Contract

KYC StF /Client Service

Modified on 19/08/2024

  • SHANGHAI - China
  • Corporate & Investment Banking
  • 2024-91974

Job description

- Geographical scope: all countries where CA-CIB has a FCS team

- Commercial Banking products: ITB, CLF, ERA, etc.
- Short term bilateral credit including Overdraft: financing with a maturity below one year with exceptions (bridges to bonds with a bridge shorter than
1 year handled by CLF)
- Trade Finance transactions (Loans, Bond, L/C issuance, E-drafts, etc.)
- Correspondent banking (FI clients only)
- Transaction Banking: account keeping, payments (domestic & cross border), e-banking, liquidity management services (cash pool)
- MLT loans (bilateral and syndicated) as per SLA with CLF

Details of duties ( Role Content ):


Customer Service Activities

- Keep an updated customer profile data base (i.e. client contact list), answer client’s phone calls and make necessary actions to ensure that the complete and concise solutions/answers are provided on a timely basis. Keep clients updated of changes in regulations and rules.

- Deal with daily transactional works. Process the instructions received from clients including Payment, Loan & Depo, L/C, Guarantee, etc. and coordinate with operations.

- Follow up required transactional documents and its related matters (i.e. compliance checking, fax agreement, exceptional approval…)

- Excess limit management (e.g. overdraft)

- Management of Deposit Accounts (Account Opening, Dorman Account…)

- Inform BO in case of non “Straight Through Processing” transaction requests

- Escalate issues to RM and department head to ensure that snags and issues received appropriate attention for resolution

- Cross check and valid OPTIM contractual documentation

- Department consolidation (Bank statement reconciliation, Dealing confirmation etc.)

KYC support and others

- Provide KYC support to corporate clients: KYC COB, Modification and Periodic Review

- Reception, control and safe-keeping of the contractual documents at account level

- Reception, control and digitalization of contractual documentation; 1st level e-banking support

- Support of internal and external reporting as appropriate

- Perform other tasks assigned by department head

 

    • Starting date
    • 02/09/2024
    • Position with management
    • No
    • Minimum level of study
    • Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent
    • Training / Specialization
    • Master Degree.
    • Minimum experience level
    • 0-2 years
    • Compétences recherchées
    • Fluent in English and Chinese. Familiar with MS Office. Good understanding of Commercial Banking Products.
    • Languages
    • Chinese
  • About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients. For more information, please visit www.ca-cib.com Twitter: https://twitter.com/ca_cib LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/ By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.

Crédit Agricole CIB
Crédit Agricole CIB
Crédit Agricole CIB

Crédit Agricole CIB

KYC StF /Client Service

Published the 19/08/2024

Permanent Contract
  • SHANGHAI - China
  • Corporate & Investment Banking
  • 2024-91974

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