Job description

What is the opportunity?
CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 17/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centers of excellence’ and to implement/leverage standard processes globally. 

As an assistant manager, you will be responsible for the quality of the Fund Risk Management Support activities delivered to clients and respect of the deadlines. This function has an impact on multiple locations and clients having funds distributed in Continental Europe. The Assistant Manager will need experience related to specific risks related to the daily Fund Risk Management Support activity and needs to provide support to the team on production related tasks, training and people development.

Supporting region: Europe 
Working Hours: 10am to 7pm

What will you do? 

• Responsible for the quality of the Fund Risk Management Support activities delivered to clients and respect of the deadlines. This function has an impact on multiple locations and clients having funds distributed in Continental Europe. 
• Specific risks related to the daily Fund Risk Management Support activity. 
• Providing support to the team on production related tasks, training and people development. 
• Actively participate in internal discussion, forum or meeting, in collaboration with the business stakeholders. 
• Actively support the team member on their career development and growth. 
• Accountable for the operational performance of the Team through the respect of task allocation and controls. 
• Accountable for the respect of the Global and/or Local Rules & Procedures related with the production delivered. 
• Accountable for permanent training. 
• Breach classification: based on information available in LDC and peripheral tools, determination if exception is breach (Active of passive) or not. Provide sufficient details to FRMS SME to ease the review and validation process. 
• Inputting the comments on the analysis and investigation performed in the system (ICED, LDC, BICMAN, Client Database). 
• Manual check : make sure to follow the right process and to document it. 
• Providing assistance to the team members on open breaches. 
• Reviewing on the action log and KPI rating and active participant in promotion on the action plan to improve the KPI or scorecard. 
• Sending explanation and commentary to the oversight team to review. 
  Implement the training plan for the team the oversight team to review.
  
  

Complément

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
Leaders who support your development through coaching and managing opportunities
A world-class training program in financial services
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.