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Au sein du Pôle Organisation de la Direction des Sinistres, vous êtes rattaché à une équipe en charge du poste de travail des gestionnaires sinistre et vous occupez en particulier des outils de GED.
Vos missions :
- Gérer des demandes métier, effectuer les analyses fonctionnelles :
o Animer des groupes de travail utilisateur pour recueillir les besoins
o Instruire les impacts fonctionnels
o Challenger les besoins pour trouver la meilleure solution au meilleur coût
o Organiser, planifier et animer des réunions de travail avec les responsables métiers pour s’assurer de couvrir l’ensemble des besoins
- Piloter le projet et rédiger les livrables :
o Cadrer ses projets (périmètre métier, démarche de travail, acteurs, planning prévisionnels…)
o Assurer un reporting régulier sur l’avancement du projet, identifier et gérer les risques, alerter en cas de dérive
o Rédiger et formaliser les expressions de besoin, les cahiers des charges, les users stories, afin de décrire les évolutions fonctionnelles à apporter
o Organiser et exécuter la recette sur ses projets avec l’ensemble des contributifs
o S’assurer de la mise à jour de la documentation dans le cadre de ses projets.
- Mise en production / conduite du changement / suivi de production
o Assurer la qualité de la mise en production et les performances de la nouvelle version dans le cadre de la recette fonctionnelle des projets
o Assurer la mise en place en UGS des nouveautés, piloter l’accompagnement au changement, participer à l’organisation des actions de formation, créer une documentation associée, claire et pertinente.
Vos avantages
Nous proposons à nos collaborateurs un modèle managérial qui favorise la mise en responsabilité et la prise d’initiatives, et des opportunités professionnelles au sein de l’ensemble du groupe Crédit Agricole. Vous bénéficierez des avantages d’un groupe leader :
•Un forfait annuel de télétravail de 82 jours, soit 40 % du temps de travail à temps plein, avec possibilité de télétravailler jusqu’à 2 semaines consécutives.
•32 jours de congés payés + 13 jours de RTT.
•Rémunérations fixe, variable collective et variable individuelle.
•Epargne salariale avec système d’abondement.
•Avantages bancaires, avantages CSE, compte épargne temps, cotisations de frais de santé prises en charge à 75 %, forfait mobilité durable…
Une salle de sports, deux restaurants d’entreprise, deux cafétérias, des lounges…
Crédit Agricole Assurances supports all its retail, professional, agricultural and business customers at every stage of their lives, through three business lines (Savings/Retirement, Personal Risk/Creditor/Collective Insurance, and General Insurance). We offer them a full range of products and services distributed by Crédit Agricole Regional Banks and LCL. Thanks to our bank insurance model, our expertise and the commitment of our 5,800 employees in France and in seven other countries, we have become France's leading insurer and Europe's leading bank insurer. Pacifica – our General Insurance company – is renowned for its ability to innovate and its high quality claims management. It protects its policyholders from the uncertainties of life by adopting a comprehensive approach to risk: prevention, protection and insurance. It has nearly 2,500 employees. Convinced that diversity is a source of enrichment for everyone, we are committed to inclusion. Our jobs are open to everyone, regardless of disability or individuality.
Crédit Agricole Assurances
This is a working method that has existed within Crédit Agricole Assurances for many years.
Numerous face-to-face and remote levers: learning from others, giving and receiving feedback, taking training courses, enhancing experience, taking on new missions, or another example, unlimited access to LinkedIn Learning's more than 10,000 digital content.
Sites in Paris, the French regions and 8 other countries: Ireland, Italy, Spain, Japan, Luxembourg, Portugal, Poland and Greece.
This is a working method that has existed within Crédit Agricole Assurances for many years.
Numerous face-to-face and remote levers: learning from others, giving and receiving feedback, taking training courses, enhancing experience, taking on new missions, or another example, unlimited access to LinkedIn Learning's more than 10,000 digital content.
Sites in Paris, the French regions and 8 other countries: Ireland, Italy, Spain, Japan, Luxembourg, Portugal, Poland and Greece.
This is a working method that has existed within Crédit Agricole Assurances for many years.
Numerous face-to-face and remote levers: learning from others, giving and receiving feedback, taking training courses, enhancing experience, taking on new missions, or another example, unlimited access to LinkedIn Learning's more than 10,000 digital content.
Sites in Paris, the French regions and 8 other countries: Ireland, Italy, Spain, Japan, Luxembourg, Portugal, Poland and Greece.
Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only.
Register or log in to your Crédit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications.
I don't have an account yet
This action will be irreversible. You will not be able to apply to this offer