VIE Programme

VIE Business support / Business Analyst m/w/d

Modified on 22/08/2024

  • Vienna - Austria
  • IT, Digital et Data
  • 2024-92029

Job description

The VIE will be in charge of Business support for local final users. Participate in business projects and automation processes.  He will also coordinate topics with IT teams in Central Europe and in Paris to ensure the smooth resolution of all Jira tickets and issues raised by external clients and local teams in Austria, by himself or with the help of experts from the HUB ( Paris & Dublin).

He will handle the Jira dashboard of local entity and support with providing regular KPIs to local manager for a better view on current situation.

Provide assessment for current support process and training to local business teams if needed.

 

·  Provide first line support Amundi Investment platform

.  Identify problem areas and resolve or escalate to Amundi Paris, if required

·  Provide system and incident management and control
·  Participate in local small application development if required

·  Support business users teams to implement business processes or system changes

·  Participate in the global rollout of applications (UAT, Go-live follow-up) and provide IT system unit testing

·  Provide end-user training if required

·  Provide business insight and technical expertise across the different sites and continuously look for opportunities for improvement within the team e.g. processes and procedures

· Work and co-ordinate with other Amundi IT teams to resolve customer problems.
·  Document and optimize the support activity

    • Starting date
    • 01/10/2024
    • Duration
    • 24
    • Position with management
    • No
    • Minimum level of study
    • Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent
    • Training / Specialization
    • Economy / Math /  IT
    • Minimum experience level
    • 0-2 years
    • Compétences recherchées
    • Attentive and good communication skillshigh affinity with IT toolsgood base for understanding asset management universeefficient and fast learning capacity
      Process-oriented way of thinking
    • IT tools
    • SQL - Good knowledgePython - Intermediary knowledgeJira/Confluence – basis
      Uipath/RPA – nice to have
    • Languages
    • Very good English read/write (C1), German (nice to have)

  • Amundi, the leading European asset manager, ranking among the top 10 global players [1], offers its 100 million clients - retail, institutional and corporate - a complete range of savings and investment solutions in active and passive management, in traditional or real assets. With its six international investment hubs [2], financial and extra-financial research capabilities and long-standing commitment to responsible investment, Amundi is a key player in the asset management landscape. Amundi clients benefit from the expertise and advice of 5,300 employees in 35 countries. A subsidiary of the Crédit Agricole group and listed on the stock exchange, Amundi currently manages more than €2.0 trillion of assets [3]. Amundi, a trusted partner, working every day in the interest of its clients and society [1] Source: IPE “Top 500 Asset Managers” published in June 2022, based on assets under management as at 31/12/2021 [2] Boston, Dublin, London, Milan, Paris and Tokyo [3] Amundi data including Lyxor as at 31/03/2022 By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.

Amundi
Amundi
Amundi

Amundi

VIE Business support / Business Analyst m/w/d

Published the 22/08/2024

VIE Programme
  • Vienna - Austria
  • IT, Digital et Data
  • 2024-92029

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