– Aim for excellence in customer relations with all our customers: 7 out of 10 clients recommend Crédit Agricole.
– Develop the uniqueness and excellence of our employer brand: 8 out of 10 employees recommend their company as a good employer (IRC 2024).
– Support the regions sustainably by supporting entrepreneurship, in particular: 44 Innovation Villages by CA in France.
– Use the advantages of our cooperative model in the interests of the common good: 440,000 participants at General Meetings in 2019.
– Be a responsible employer with our social partners and employees: 12 agreements signed in 2024 (disability, working hours, work-study, etc.).
– Affirm our societal and environmental responsibility by supporting projects that we care about: 200 projects supported each year by the Crédit Agricole Pays de France and Crédit Agricole Solidarité and Développement foundations.
– Be an inclusive employer: With a disability employment rate of 6.72% in 2024, the Regional Banks are committed to employing people with disabilities, whether in terms of recruitment or maintaining employment for affected employees through a comprehensive support system (declaration of the status of disabled worker, workplace accommodations…).