Technology is now becoming central to all industries, particularly in our financial sector. With the arrival of new 100% Tech players, banks and insurance companies, or even the breakthrough of technology giants in our professions, traditional banks are being challenged and the “digital game level” is rising. The health crisis has only amplified and accelerated an irrepressible movement towards greater use of technology by our clients and employees.
The Group Project (Human-centric, Customer, and Societal) has placed digital transformation at the heart of our actions to consolidate Crédit Agricole’s future. We must maintain a pioneering spirit in our IT teams and in our working methods, develop useful innovations in our markets, professionalize the use of data, make our IT systems more agile, replace our aging technologies, while controlling our costs and obviously our security! This vast program is what we call IT 2025 within Crédit Agricole.
IT 2025 is structured around three strong themes to build the IT foundations necessary for the Group’s digital transformation:
– Technologies: evolving our technologies around Mainframe, Cloud, Data / AI, and Digital Workplace
– Practices: evolving our practices, namely Green IT & CSR, IT Practices, and IT Expense Management
– Foundations: strengthening the mastery of our foundations, around our common IT assets, Security, and our Skills
Meanwhile, at the Group DataLab:
“At the Group DATALAB, we work on enriching existing AI tools and creating new ones“