Since October 2017, I have been in charge of the Cash Cycle and Automated Cash Centres at CAPS, covering business, back-office and IT activities as well as relations with the entities and suppliers. I trained as an engineer, with experience outside the Group (IBM) and within the Group (LCL) in the field of cash management (banknotes and coins).

I didn’t know much about electronic banking before this, which makes this experience all the more exciting.

How would you describe the position of Cash Cycle Manager?

My job is above all to manage managers: play a strong role in organising, anticipating and interacting with Group correspondents (regional banks, CATS, Business Lines, LCL, CASA, FNCA) and non-Group correspondents (automated cash centre builders and solution publishers).

I have not noticed any real difference in the managerial and interpersonal relationship with my male counterparts. It is more a question of the personality of each person.

What are the peak periods of your job during the year?

The division’s activities are structured by a recurring part concerning operations and back-office, and a more seasonal part concerning project activity with analysis and implementation periods. However, we constantly receive diverse requests from the management and entities, so there are never any really calm periods.

The question of work-life balance is an interesting one, let’s ask our male colleagues about this as well! I set great store by work-life balance.

With two very young children, my weeks are very fast-paced. However, the company and my management allow me to organise myself and my time so I can be efficient and autonomous.

Can you describe your typical day?

My days are organised around moments of person-to-person discussions in-house, bilateral meetings with my managers and various internal and Group meetings or meetings with suppliers.

My role is to be a facilitator for the subjects in my field, by anticipating decisions and dealing with alerts.
The Cash Cycle loves food! There are many opportunities to spend quality time together at breakfasts, picnics, etc.

The highlights of the year are the two Automated Cash Centre User Groups organised by CAPS, which bring together all the entities involved in the development of automated cash management centres, and which are an opportunity to organise a “Tour de France des Saveurs” lunch, with each entity bringing back a regional speciality.

I would recommend that everyone take time to look ahead and “think out of the box” by focusing on curiosity and adaptability rather than expert skills.

What career path is required to reach your position and what are the possibilities for development?

The scope of a division is rather large. Before obtaining this position, I had solid experience in IT project management and business support at LCL. I was faced with two challenges: achieve Group mobility and broaden my scope of skills. I received a lot of support from my manager and the entity and group business lines and I did not restrict myself when I started looking for a new position.

My aim was to highlight my very general skills rather than expertise: organisation, spontaneity and rigour. I’m delighted to have been given the opportunity to take up this position.

What message would you want to pass on to someone who is thinking of taking up a similar position?

I would recommend that everyone take time to look ahead and “think out of the box” by focusing on curiosity and adaptability rather than expert skills.

How do you see the company’s progress in terms of diversity?

I see real awareness of the issue in French society as well as a change in mentality.
The ultimate victory will be when Diversity Week is no longer necessary and diversity becomes entrenched in all companies.